01 Infrastructure
IT infrastructure planning and operations
Servers, storage, virtualization, routing, switching and Wi-Fi are planned, deployed, monitored and operated as one managed architecture.
System status: all core services are operating normally
Security: patch, backup and access controls managed by agreed process
SLA: response timelines · transparent support
Enterprise IT Outsourcing · Georgia
IT infrastructure for your business under full control
Full managed IT outsourcing for small, growing and enterprise companies in Georgia — from helpdesk and infrastructure to cybersecurity, cloud, backup and SLA-backed support.
ISO 27001 approach
GDPR-ready process
SLA-backed support
IT Ecosystem
IT ecosystem in Georgia — vendors we work with
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Microsoft
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Cisco
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Fortinet
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HP
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Dell
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Lenovo
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Asus
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Intel
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AMD
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VMware
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Veeam
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Synology
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MikroTik
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Ubiquiti
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TP-Link
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Huawei
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Epson
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APC
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Kaspersky
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Bitdefender
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Google
Service catalog
Full spectrum of IT services — one accountable team.
Gambit brings together daily support, infrastructure management, security controls, office technology and cloud governance in one SLA process.
02 Security
Cybersecurity and risk control
Firewall, EDR, vulnerability review, secure VPN and policy hardening reduce real business risk through a practical security baseline.
03 Cloud and M365
Microsoft 365 / Google Workspace administration
Users, mailboxes, MFA, licensing, migration and identity policies are managed with clean tenant governance.
04 Helpdesk support
Helpdesk, onsite and remote support
Daily IT support covers ticket triage, remote assistance, onsite intervention and escalation with clear SLA timing.
05 Backup and recovery
Backup, recovery and disaster readiness
3-2-1 backup strategy, restore testing, RTO/RPO planning and recovery playbooks are prepared before incidents happen.
06 Office technology
Full office technology support
Workstations, laptops, printers, scanners, MFP devices, UPS units and meeting-room equipment receive lifecycle support.
07 Software licensing
Software, licensing and endpoint tools
Business apps, endpoint tools, antivirus, operating systems and renewals stay organized, compliant and visible.
08 Email and DNS
Email, domains and collaboration security
Corporate email, SPF/DKIM/DMARC, shared mailboxes, DNS records and collaboration workflows are administered securely.
Who Gambit serves
One IT partner for different business needs
New clients need an environment assessment, existing customers need quick portal access, and operations teams need full service context.
New clients
Evaluate your IT environment.
Request an audit and receive a practical roadmap for networks, servers, endpoints, email and office technology.
Existing customers
Return to your tickets and assets.
Track tickets, assets, SLA timelines and service history from one secure workspace.
Administration
Open the new independent control center.
Administrators manage settings, content, users, and audit context from one dedicated independent control surface.
Transparent pricing
Fixed IT packages
No unexpected IT costs — everything in one monthly service fee.
Starter
Essential
For small teams — 10-25 users
₾ 1,200
/mo
- Helpdesk L1/L2 — 8/5
- Endpoint Management
- Microsoft 365 Administration
- Basic Security Monitoring
- Monthly report
Most popular
Business
Professional
For growing companies — 25-100 users
₾ 3,800
/mo
- Helpdesk L1/L2/L3 — 24/7
- NOC Monitoring — 24/7
- Firewall + Endpoint Security
- Backup & Disaster Recovery
- Dedicated Account Manager
- Monthly IT report
Enterprise
Enterprise+
For large organizations — 100+ users
Custom
- Everything in Professional +
- vCIO service
- SOC & SIEM Platform
- Vulnerability Scanning
- IT Roadmap & advanced SLA
Our process
Managed IT support in 5 compact steps
Fast assessment, agreed SLA and repeatable operations in one short workflow.
Audit
Risks, assets and access.
SLA plan
Priorities and response timing.
Stabilize
Critical fixes and cleanup.
Operate
Helpdesk, backup and security.
Report
Results, risks and next steps.
FAQ
Short answers
Service boundaries, portal access, product scope and how collaboration with Gambit begins.
Q1 Can Gambit support our full office IT?
Yes. We cover workstations, laptops, servers, network devices, printers, email, cloud services, security and backup.
Q2 Do clients get a portal?
Yes. Provisioned users can open and track tickets, assets, SLA timing and service history through the secure workspace.
Q3 Is Gambit a realtime monitoring or remote-control product?
No. The service offering is managed IT support, SLA process, asset management and security and infrastructure operations. Realtime performance monitoring or remote control is not a promised feature.
Q4 How does the partnership begin?
We start with a short needs discussion and an IT audit, then prepare a service model, SLA framework and rollout steps.
Get started
We take IT operations off your plate.
Free IT audit — within 2 business days we identify weak points and recommend a service package without obligation.
Fast infrastructure review
Short risk report
Service package recommendation