@import url('tokens.css');

:root {
  --surface-panel: #FFFFFF;
  --surface-subtle: #F7FAFD;
  --surface-soft: #FBFDFF;
  --surface-nested: #F8FBFE;
  --border-ui: #C7D6E3;
  --border-ui-soft: #D8E4EE;
  --border-ui-strong: #B8CAD9;
  --shadow-xs: 0 1px 2px rgba(23,50,74,.045);
  --shadow-panel: 0 1px 0 rgba(255,255,255,.88), 0 10px 28px rgba(23,50,74,.06);
  --shadow-field: inset 0 1px 0 rgba(15,23,42,.025), 0 1px 0 rgba(255,255,255,.9);
}

/* Reset */
*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  background:
    linear-gradient(180deg, #F9FCFE 0%, var(--color-bg) 240px),
    var(--color-bg);
  color: var(--color-text);
  font-family: var(--font-body);
  font-size: var(--text-base);
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
}
h1, h2, h3, h4 { font-family: var(--font-display); font-weight: 700; line-height: 1.2; margin: 0 0 var(--space-3); color: var(--color-text); }
h1 { font-size: var(--text-5xl); }
h2 { font-size: var(--text-3xl); }
h3 { font-size: var(--text-xl); }
p { margin: 0 0 var(--space-4); color: var(--color-text-muted); }
a { color: var(--color-accent-600); text-decoration: none; }
a:hover { text-decoration: underline; }
a:focus-visible { outline: 2px solid var(--color-accent-500); outline-offset: 3px; border-radius: 4px; }
img, svg { max-width: 100%; display: block; }
.ui-icon {
  width: 18px; height: 18px; flex: 0 0 18px;
}
.btn-icon {
  width: 16px; height: 16px; flex: 0 0 16px;
}
code, pre { font-family: var(--font-mono); }
.skip-link {
  position: fixed; left: var(--space-4); top: var(--space-4); z-index: 1000;
  transform: translateY(-150%); padding: 10px 14px; border-radius: var(--radius-sm);
  background: var(--color-navy-900); color: #fff; box-shadow: var(--shadow-md);
}
.skip-link:focus { transform: translateY(0); text-decoration: none; }
.content-anchor { display: block; width: 1px; height: 1px; overflow: hidden; }
.content-anchor:focus { outline: none; }
.container { max-width: 1180px; margin: 0 auto; padding: 0 var(--space-5); }
.section { padding: 88px 0; }
.section-muted { background: linear-gradient(180deg, #F2FAFF 0%, #FFFFFF 100%); }
.section-dark {
  background: linear-gradient(135deg, #E8FBFF 0%, #FFFFFF 54%, #EAFBF6 100%);
  color: var(--color-text);
  border-top: 1px solid #D8EEF7;
  border-bottom: 1px solid #D8EEF7;
}
.section-dark h2,
.section-dark h3 { color: var(--color-text); }
.section-dark p { color: var(--color-text-muted); }
.section-heading { max-width: 720px; margin-bottom: var(--space-6); }
.section-heading.center { margin-left: auto; margin-right: auto; text-align: center; }
.eyebrow {
  display: inline-flex; align-items: center; gap: 8px; color: var(--color-accent-600);
  font-size: var(--text-xs); font-weight: 800; text-transform: uppercase; letter-spacing: .08em;
  margin-bottom: var(--space-3);
}

/* Buttons */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: var(--space-2);
  font-family: var(--font-body); font-weight: 760; font-size: var(--text-base);
  min-height: 42px; padding: 10px 18px; border-radius: var(--radius-md); border: 1px solid transparent;
  cursor: pointer; transition: background-color .15s ease, border-color .15s ease, color .15s ease, transform .15s ease, box-shadow .15s ease;
  line-height: 1.2; text-decoration: none;
}
.btn:hover { text-decoration: none; }
.btn:focus-visible { outline: 2px solid var(--color-accent-500); outline-offset: 2px; }
.btn-primary { background: #177DA5; color: #fff; box-shadow: 0 12px 28px rgba(31, 141, 186, .2); }
.btn-primary:hover { background: #126D91; }
.btn-accent { background: var(--color-accent-500); color: #07312E; box-shadow: 0 12px 28px rgba(21, 198, 182, .24); }
.btn-accent:hover { background: var(--color-accent-600); color: #fff; }
.btn-secondary { background: #fff; color: var(--color-slate-800); border-color: #D9E4EE; box-shadow: 0 1px 0 rgba(255,255,255,.86); }
.btn-secondary:hover { border-color: #B8C9D8; color: var(--color-slate-900); }
.btn:hover { transform: translateY(-1px); }
.btn-danger { background: var(--color-danger); color: #fff; }
.btn-ghost { min-height: 34px; background: transparent; color: var(--color-text-muted); }
.btn-ghost:hover { background: var(--color-slate-100); color: var(--color-slate-800); }
.btn-sm { min-height: 34px; padding: 6px 12px; font-size: var(--text-sm); }
.btn-block { width: 100%; }
.btn:disabled { opacity: .5; cursor: not-allowed; }

/* Forms */
.field { margin-bottom: var(--space-4); min-width: 0; }
.hp-field { position: absolute; left: -10000px; top: auto; width: 1px; height: 1px; overflow: hidden; }
.label { display: block; font-weight: 600; font-size: var(--text-sm); margin-bottom: var(--space-2); color: var(--color-text); }
.input, .select, textarea.input {
  width: 100%; min-height: 42px; padding: 10px 12px; font-size: var(--text-base); font-family: var(--font-body);
  color: var(--color-text); background: #fff; border: 1px solid var(--border-ui);
  border-radius: var(--radius-sm); box-shadow: var(--shadow-field);
  transition: border-color .15s ease, box-shadow .15s ease, background-color .15s ease;
}
.input::placeholder,
textarea.input::placeholder { color: #718197; opacity: 1; }
textarea.input { min-height: 128px; resize: vertical; }
.input:focus, .select:focus, textarea.input:focus {
  outline: none; background: #fff; border-color: var(--color-accent-500); box-shadow: 0 0 0 3px rgba(20,199,180,.18), 0 8px 18px rgba(23,50,74,.08);
}
.input.has-error, .select.has-error { border-color: var(--color-danger); }
.help-text { font-size: var(--text-xs); color: var(--color-text-muted); margin-top: var(--space-1); }
.error-text { font-size: var(--text-xs); color: var(--color-danger); margin-top: var(--space-1); }
.checkbox-row { display: flex; align-items: center; gap: var(--space-2); }
.form-connection-strip {
  display: grid; grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: var(--space-3); margin-bottom: var(--space-4);
}
.form-connection-strip div {
  min-height: 74px; padding: var(--space-3); border: 1px solid #DDE7F0;
  border-radius: var(--radius-sm); background: linear-gradient(180deg, #FFFFFF 0%, #F8FCFE 100%);
}
.form-connection-strip span {
  display: block; margin-bottom: 5px; color: var(--color-text-muted);
  font-size: var(--text-xs); font-weight: 850; text-transform: uppercase; letter-spacing: .04em;
}
.form-connection-strip strong {
  display: block; color: var(--color-text); font-family: var(--font-display);
  font-size: var(--text-md); line-height: 1.25; overflow-wrap: anywhere;
}
.form-connection-strip em {
  display: block; margin-top: 6px; color: var(--color-text-muted);
  font-style: normal; font-size: var(--text-xs); line-height: 1.35;
}
.form-action-bar {
  display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap;
  gap: var(--space-3); margin-top: var(--space-5); padding-top: var(--space-4);
  border-top: 1px solid var(--color-border);
}
.form-action-bar .help-text { flex: 1 1 280px; margin: 0; }
.form-grid .field { margin-bottom: 0; }
.form-grid + .field,
.field + .form-grid,
.form-grid + .form-grid { margin-top: var(--space-4); }
.organization-form-section > .field:last-child,
.organization-form-section > .form-grid:last-child { margin-bottom: 0; }

/* Cards */
.card {
  background: var(--surface-panel); border: 1px solid var(--border-ui);
  border-radius: var(--radius-lg); padding: var(--space-5); box-shadow: var(--shadow-panel);
}
.card:hover { box-shadow: var(--shadow-md); }
.card:focus-within { border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.card-header { display: flex; align-items: center; justify-content: space-between; margin-bottom: var(--space-4); }
.card-title { font-family: var(--font-display); font-weight: 700; font-size: var(--text-lg); margin: 0; }
.panel-title-row { display: flex; align-items: center; gap: var(--space-3); min-width: 0; }
.panel-title-row .card-title { margin: 0; }

/* Stat tiles */
.stat-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: var(--space-4); }
.stat-tile { background: rgba(255,255,255,.96); border: 1px solid #DDE7F0; border-radius: var(--radius-lg); padding: var(--space-5); box-shadow: var(--shadow-sm); }
.stat-head { display: flex; align-items: center; justify-content: space-between; gap: var(--space-3); }
.stat-tile .metric-icon {
  width: 32px; height: 32px; flex: 0 0 32px;
  color: #177DA5; background: #F1FAFF; border-color: #DDF4FF;
}
.stat-tile .stat-label { font-size: var(--text-sm); color: var(--color-text-muted); font-weight: 600; }
.stat-tile .stat-value { font-family: var(--font-display); font-size: var(--text-4xl); font-weight: 700; margin-top: var(--space-2); }

/* Badges */
.badge {
  display: inline-flex; align-items: center; gap: 6px; font-size: var(--text-xs); font-weight: 700;
  padding: 3px 10px; border-radius: var(--radius-full); text-transform: uppercase; letter-spacing: .04em;
}
.badge-success { background: var(--color-success-bg); color: #15803D; }
.badge-warning { background: var(--color-warning-bg); color: #B45309; }
.badge-danger { background: var(--color-danger-bg); color: #B91C1C; }
.badge-info { background: var(--color-info-bg); color: #1D4ED8; }
.badge-neutral { background: var(--color-slate-100); color: var(--color-slate-600); }

/* Tables */
.table-wrap { overflow-x: auto; border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: var(--color-surface); }
table.data-table { width: 100%; border-collapse: collapse; font-size: var(--text-base); }
table.data-table th {
  text-align: left; font-size: var(--text-xs); text-transform: uppercase; letter-spacing: .04em;
  color: var(--color-text-muted); font-weight: 700; padding: var(--space-3) var(--space-4);
  border-bottom: 1px solid var(--color-border); background: var(--color-slate-50);
}
table.data-table td { padding: var(--space-3) var(--space-4); border-bottom: 1px solid var(--color-border); vertical-align: middle; }
table.data-table tr:last-child td { border-bottom: none; }
table.data-table tbody tr:hover { background: var(--color-slate-50); }

/* Nav / shell layout (console & portal) */
.app-shell { display: flex; min-height: 100vh; }
.app-sidebar {
  width: var(--sidebar-width); flex-shrink: 0; background: rgba(255,255,255,.94); color: var(--color-text);
  padding: var(--space-5) var(--space-4); position: sticky; top: 0; height: 100vh; overflow-y: auto;
  display: flex; flex-direction: column; border-right: 1px solid #DDE7F0;
  box-shadow: 8px 0 28px rgba(15, 23, 42, .03);
}
.app-sidebar .brand {
  display: flex; align-items: center; justify-content: flex-start; margin-bottom: var(--space-5);
  color: var(--color-text); padding: 2px 0 14px; border-bottom: 1px solid #EEF3F7;
}
.brand-mark-img { width: 42px; height: 42px; object-fit: contain; display: block; }
.app-sidebar nav a {
  position: relative; display: flex; align-items: center; gap: var(--space-2);
  min-height: 42px; padding: 10px 12px 10px 14px; border-radius: var(--radius-sm);
  color: var(--color-slate-600); font-weight: 760; font-size: var(--text-base); margin-bottom: 3px;
}
.nav-icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 28px; height: 28px; flex: 0 0 28px;
  border-radius: var(--radius-sm); color: #177DA5; background: #F1FAFF;
}
.app-sidebar nav a.active .nav-icon {
  color: #08746C; background: rgba(21,198,182,.15);
}
.app-sidebar nav a:hover { background: #F3FAFD; text-decoration: none; color: var(--color-navy-900); }
.app-sidebar nav a.active { background: #F0FFFC; color: #074C48; box-shadow: inset 0 0 0 1px #C8F4EF; }
.app-sidebar nav a.active::before {
  content: ""; position: absolute; left: 0; top: 10px; bottom: 10px; width: 3px;
  border-radius: var(--radius-full); background: var(--color-accent-500);
}
.app-sidebar-section {
  margin-top: var(--space-5); padding-top: var(--space-5);
  border-top: 1px solid var(--color-border);
}
.app-sidebar-section-label {
  margin: 0 0 var(--space-2) 12px; color: var(--color-text-muted);
  font-size: var(--text-xs); font-weight: 850; text-transform: uppercase; letter-spacing: .08em;
}
.app-sidebar-subgroup-label {
  margin: var(--space-4) 0 4px 12px; color: var(--color-text-muted);
  font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .06em; opacity: .65;
}
.app-sidebar-section a {
  min-height: 38px; padding-block: 7px; font-size: var(--text-sm);
}
.app-sidebar-section .nav-icon {
  width: 26px; height: 26px; flex-basis: 26px;
}
.app-sidebar-footer { margin-top: auto; padding-top: var(--space-5); border-top: 1px solid var(--color-border); display: grid; gap: 6px; }
.app-sidebar-link {
  display: flex; align-items: center; gap: var(--space-2); min-height: 34px; padding: 7px 10px; border-radius: var(--radius-sm);
  color: var(--color-slate-500); font-size: var(--text-sm); font-weight: 760;
}
.app-sidebar-link:hover { color: var(--color-navy-900); background: var(--color-sky-50); text-decoration: none; }
.app-main { flex: 1; min-width: 0; background: transparent; }
.app-header {
  height: var(--header-height); display: flex; align-items: center; justify-content: space-between;
  padding: 0 var(--space-6); border-bottom: 1px solid #DDE7F0; background: rgba(255,255,255,.88);
  position: sticky; top: 0; z-index: 10;
  backdrop-filter: blur(16px);
}
.app-header-left,
.app-header-actions { display: flex; align-items: center; gap: var(--space-2); min-width: 0; }
.app-mobile-nav { display: none; }
.app-header-divider { width: 1px; height: 24px; background: var(--color-border); }
.app-header-utility,
.app-account-actions {
  display: inline-flex; align-items: center; gap: var(--space-2); min-width: 0;
}
.app-header-bell {
  position: relative; display: inline-flex; align-items: center; justify-content: center;
  width: 34px; height: 34px; padding: 0; border: 1px solid transparent;
  border-radius: var(--radius-sm); color: #177DA5; text-decoration: none;
}
.app-header-bell:hover {
  text-decoration: none; background: #F3FAFD; border-color: #DDE7F0; color: #075E79;
}
.app-header-badge {
  position: absolute; top: -4px; right: -4px; display: inline-flex; align-items: center; justify-content: center;
  min-width: 16px; height: 16px; padding: 0 4px; border-radius: var(--radius-full);
  background: var(--color-danger); color: #fff; font-size: 10px; font-weight: 850; line-height: 1;
  box-shadow: 0 0 0 2px #fff;
}
.workspace-switcher {
  display: inline-flex; align-items: center; gap: 7px; padding: 0;
  border: 0; border-radius: 0;
  background: transparent; box-shadow: none;
}
.workspace-switcher a {
  display: flex; align-items: center; gap: 9px; min-width: 0; padding: 6px 8px;
  border: 1px solid transparent; border-radius: var(--radius-sm);
  color: var(--color-text); text-decoration: none;
}
.workspace-switcher a:hover { text-decoration: none; background: #F7FBFD; border-color: #DDE7F0; }
.workspace-switcher-separator {
  color: var(--color-slate-300); font-size: var(--text-lg); font-weight: 500;
}
.workspace-switcher-icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 28px; height: 28px; flex: 0 0 28px;
  border: 1px solid #DDE7F0; border-radius: var(--radius-sm);
  color: #177DA5; background: #fff;
}
.workspace-switcher-copy { display: grid; gap: 1px; min-width: 0; }
.workspace-switcher-copy span {
  color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 750;
  text-transform: uppercase; letter-spacing: .04em;
}
.workspace-switcher-copy strong { color: var(--color-text); font-size: var(--text-sm); line-height: 1.15; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.workspace-switcher a.is-active { background: #FFFFFF; border-color: #DDE7F0; box-shadow: var(--shadow-sm); }
.app-surface-label { color: var(--color-slate-700); font-size: var(--text-sm); font-weight: 800; text-transform: uppercase; letter-spacing: .04em; }
.app-user-name {
  display: inline-flex; align-items: center; min-height: 34px; padding: 0 10px;
  border: 1px solid var(--color-border); border-radius: var(--radius-full); background: #fff;
  color: var(--color-slate-600); font-size: var(--text-sm); font-weight: 700;
  max-width: 220px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.app-header-actions form { margin: 0; }
.app-locale-switch {
  display: inline-flex; align-items: center; gap: 4px;
  min-height: 30px; padding: 0; border: 0;
  border-radius: 0; background: transparent;
  box-shadow: none;
}
.app-locale-switch a {
  display: inline-flex; align-items: center; justify-content: center;
  width: 34px; height: 28px; padding: 0;
  border: 1px solid transparent; border-radius: var(--radius-sm);
  color: var(--color-text-muted); text-decoration: none;
}
.app-locale-switch a:hover { text-decoration: none; background: #F3FAFD; border-color: #DDE7F0; }
.app-locale-switch a.is-active {
  background: linear-gradient(180deg, #F0FFFC 0%, #E7FBF8 100%);
  border-color: rgba(20,199,180,.46);
  box-shadow: inset 0 0 0 1px rgba(255,255,255,.78);
}
.locale-flag {
  display: block; width: 22px; height: 15px; object-fit: cover; border-radius: 3px;
  box-shadow: inset 0 0 0 1px rgba(15, 23, 42, .14), 0 1px 2px rgba(15, 23, 42, .08);
}
.app-content { padding: var(--space-5) var(--space-6); max-width: 1680px; margin: 0 auto; }
.dashboard-hero {
  display: flex; align-items: center; justify-content: space-between; gap: var(--space-5);
  margin-bottom: var(--space-6); padding: var(--space-6); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: linear-gradient(135deg, #FFFFFF 0%, #F7FBFD 100%);
  box-shadow: var(--shadow-sm);
}
.dashboard-hero h1 { font-size: var(--text-3xl); margin-bottom: var(--space-2); }
.dashboard-hero p { max-width: 620px; }
.dashboard-hero-actions { display: flex; align-items: center; flex-wrap: wrap; gap: var(--space-3); justify-content: flex-end; }
.metric-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: var(--space-4); margin-bottom: var(--space-6); }
.dashboard-panel {
  background: rgba(255,255,255,.96); border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  padding: var(--space-5); box-shadow: var(--shadow-sm);
}
.quick-action-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: var(--space-4); }
.quick-action {
  display: block; min-height: 132px; padding: var(--space-4); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #FBFCFE; text-decoration: none;
}
.quick-action:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); background: #fff; }
.quick-action:focus-visible,
.service-card:focus-visible,
.outcome-card:focus-visible,
.stat-tile:focus-visible { outline: 2px solid var(--color-accent-500); outline-offset: 3px; }
.quick-action .request-icon { margin-bottom: var(--space-3); }
.quick-action strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-md); margin-bottom: var(--space-2); }
.quick-action span { display: block; color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.45; }
.quick-action-card {
  display: block; min-height: 132px; padding: var(--space-4); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #FBFCFE; color: var(--color-text); text-decoration: none;
  box-shadow: var(--shadow-sm);
}
.quick-action-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; box-shadow: var(--shadow-md); }
.quick-action-card strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-md); margin-bottom: var(--space-2); }
.quick-action-card span { display: block; color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.45; }
.portal-dashboard { display: grid; gap: var(--space-4); }
.portal-command-hero {
  display: grid; grid-template-columns: minmax(0, 1.3fr) minmax(340px, .52fr);
  gap: var(--space-4); align-items: stretch;
}
.portal-command-copy,
.portal-support-command {
  border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  background: rgba(255,255,255,.96); box-shadow: var(--shadow-sm);
}
.portal-command-copy {
  min-height: 190px; padding: var(--space-5);
  background:
    linear-gradient(135deg, rgba(255,255,255,.98) 0%, rgba(246,252,255,.96) 58%, rgba(240,255,252,.9) 100%),
    #fff;
}
.portal-command-copy h1 { font-size: var(--text-4xl); margin-bottom: var(--space-2); }
.portal-command-copy p { max-width: 780px; color: var(--color-slate-700); margin-bottom: var(--space-4); }
.portal-detail-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-2); margin: var(--space-3) 0; }
.portal-detail-grid div {
  min-height: 58px; padding: 10px 12px; border: 1px solid #DDE7F0;
  border-radius: var(--radius-sm); background: rgba(255,255,255,.74);
}
.portal-detail-grid span {
  display: block; color: var(--color-text-muted); font-size: var(--text-xs);
  font-weight: 850; text-transform: uppercase; letter-spacing: .04em; margin-bottom: 4px;
}
.portal-detail-grid strong {
  display: block; color: var(--color-text); font-size: var(--text-sm);
  font-weight: 850; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.portal-status-strip { display: flex; flex-wrap: wrap; gap: var(--space-2); margin-top: var(--space-3); }
.portal-status-strip span {
  display: inline-flex; align-items: center; min-height: 30px; padding: 6px 10px;
  border: 1px solid var(--color-border); border-radius: var(--radius-full);
  background: rgba(255,255,255,.86); color: var(--color-slate-700);
  font-size: var(--text-sm); font-weight: 800;
}
.portal-status-strip span.is-ok { border-color: #BBF7D0; color: #15803D; background: #F0FDF4; }
.portal-status-strip span.is-active { border-color: #BFDBFE; color: #1D4ED8; background: #EFF6FF; }
.portal-status-strip span.is-risk { border-color: #FCA5A5; color: #B91C1C; background: #FEF2F2; }
.portal-support-command {
  display: flex; flex-direction: column; padding: var(--space-4);
  background: linear-gradient(180deg, #FFFFFF 0%, #F9FCFE 100%);
}
.portal-support-command h2 { font-size: var(--text-2xl); margin-bottom: var(--space-2); }
.portal-support-command p { color: var(--color-slate-700); }
.portal-command-stats { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-2); margin-top: var(--space-3); }
.portal-command-stats div {
  min-height: 62px; padding: 10px 12px; border: 1px solid #DDE7F0;
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.portal-command-stats span {
  display: block; color: var(--color-text-muted); font-size: var(--text-xs);
  font-weight: 850; text-transform: uppercase; margin-bottom: 4px;
}
.portal-command-stats strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-2xl); line-height: 1; }
.portal-command-links {
  display: flex; flex-wrap: wrap; gap: var(--space-2); margin-top: auto; padding-top: var(--space-3);
}
.portal-command-links a {
  display: inline-flex; align-items: center; gap: 7px; min-height: 32px; padding: 6px 10px;
  border: 1px solid #DDE7F0; border-radius: var(--radius-full);
  background: #FBFCFE; color: var(--color-slate-700); font-size: var(--text-sm); font-weight: 800;
}
.portal-command-links a:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.portal-action-strip {
  display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-3);
}
.portal-action-strip a {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 5px 12px; min-height: 108px; padding: var(--space-4);
  border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  background: rgba(255,255,255,.96); color: var(--color-text); text-decoration: none;
  box-shadow: var(--shadow-sm);
}
.signal-icon,
.metric-icon,
.request-icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 34px; height: 34px; border-radius: var(--radius-sm);
  color: #177DA5; background: #F1FAFF; border: 1px solid #DDF4FF;
}
.portal-action-strip .signal-icon { grid-row: 1 / span 3; }
.portal-action-strip a:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.portal-action-strip span {
  color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 850;
  text-transform: uppercase; letter-spacing: .04em;
}
.portal-action-strip strong {
  color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg);
  line-height: 1.18; overflow-wrap: anywhere;
}
.portal-action-strip em { color: var(--color-text-muted); font-size: var(--text-sm); font-style: normal; }
.portal-action-strip a.is-ok { border-left: 4px solid var(--color-success); }
.portal-action-strip a.is-warning { border-left: 4px solid var(--color-warning); background: #FFFBEB; }
.portal-action-strip a.is-risk { border-left: 4px solid var(--color-danger); background: #FEF2F2; }
.portal-action-strip a.is-warning .signal-icon { color: #B45309; background: #FEF3C7; border-color: #FCD34D; }
.portal-action-strip a.is-risk .signal-icon { color: #B91C1C; background: #FEE2E2; border-color: #FCA5A5; }
.portal-announcement-stack {
  display: grid; gap: var(--space-3); margin-bottom: var(--space-5);
}
.portal-announcement-card {
  padding: var(--space-4);
  box-shadow: var(--shadow-sm);
}
.portal-metric-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-3); }
.portal-metric-card {
  display: flex; flex-direction: column; min-height: 118px; padding: var(--space-4);
  border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  background: rgba(255,255,255,.96); color: var(--color-text); text-decoration: none; box-shadow: var(--shadow-sm);
}
.portal-metric-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.portal-metric-head { display: flex; align-items: center; justify-content: space-between; gap: var(--space-3); }
.portal-metric-card .metric-icon {
  width: 32px; height: 32px; flex: 0 0 32px;
  color: #177DA5; background: #F1FAFF; border-color: #DDF4FF;
}
.portal-metric-card span { color: var(--color-text-muted); font-size: var(--text-sm); font-weight: 800; }
.portal-metric-card strong { margin: 8px 0; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-3xl); line-height: 1; }
.portal-metric-card em { margin-top: auto; color: var(--color-text-muted); font-size: var(--text-sm); font-style: normal; }
.portal-ops-grid { display: grid; grid-template-columns: minmax(360px, .78fr) minmax(0, 1.22fr); gap: var(--space-4); align-items: start; }
.portal-focus-panel,
.portal-activity-panel,
.portal-request-panel { margin: 0; }
.portal-attention-list { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-2); }
.portal-attention-list a {
  display: grid; grid-template-columns: 48px minmax(0, 1fr); gap: var(--space-2);
  align-items: center; min-height: 72px; padding: var(--space-3);
  border: 1px solid #DDE7F0; border-radius: var(--radius-sm);
  background: #FBFCFE; color: var(--color-text); text-decoration: none;
}
.portal-attention-list a:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.portal-attention-list strong { color: var(--color-text); font-family: var(--font-display); font-size: var(--text-2xl); line-height: 1; }
.portal-attention-list span { color: var(--color-text-muted); font-size: var(--text-sm); font-weight: 750; }
.portal-attention-list a.is-warning { border-color: #FCD34D; background: #FFFBEB; }
.portal-attention-list a.is-risk { border-color: #FCA5A5; background: #FEF2F2; }
.portal-activity-list { display: grid; gap: var(--space-2); }
.portal-activity-row {
  display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: var(--space-3);
  align-items: center; min-height: 54px; padding: 10px 12px;
  border: 1px solid #DDE7F0; border-radius: var(--radius-sm);
  background: #FBFCFE; color: var(--color-text); text-decoration: none;
}
.portal-activity-row:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.portal-ticket-id { color: var(--color-slate-700); font-size: var(--text-sm); font-weight: 900; white-space: nowrap; }
.portal-activity-row strong { color: var(--color-text); overflow-wrap: anywhere; }
.portal-activity-badges { display: flex; justify-content: flex-end; flex-wrap: wrap; gap: 6px; }
.portal-request-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-3); }
.portal-request-card {
  display: flex; flex-direction: column; min-height: 122px; padding: var(--space-4);
  border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  background: #FBFCFE; color: var(--color-text); text-decoration: none;
}
.portal-request-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; box-shadow: var(--shadow-sm); }
.portal-request-card .request-icon { margin-bottom: var(--space-3); }
.portal-request-card strong { color: var(--color-text); font-family: var(--font-display); margin-bottom: var(--space-2); }
.portal-request-card span { color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.45; }
.portal-note-panel {
  display: grid; gap: 4px; padding: var(--space-4); border: 1px solid #BFDBFE;
  border-radius: var(--radius-lg); background: #EFF6FF; color: #1D4ED8;
}
.portal-note-panel strong { color: #1D4ED8; font-family: var(--font-display); }
.portal-note-panel span { color: #1E40AF; font-size: var(--text-sm); }
.admin-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F0FFFC 58%, #F7FBFD 100%); }
.admin-page-header {
  display: grid; grid-template-columns: minmax(0, 1fr) auto;
  gap: var(--space-5); align-items: center;
  margin-bottom: var(--space-5); padding: var(--space-5);
  border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  background:
    linear-gradient(135deg, rgba(255,255,255,.99) 0%, rgba(247,251,253,.98) 58%, rgba(240,255,252,.9) 100%),
    #fff;
  box-shadow: var(--shadow-sm);
}
.admin-page-header h1 { font-size: var(--text-3xl); margin-bottom: var(--space-2); }
.admin-page-header p { max-width: 780px; color: var(--color-slate-700); }
.admin-page-actions {
  display: flex; align-items: center; justify-content: flex-end;
  gap: var(--space-2); flex-wrap: wrap;
}
.admin-metric-grid {
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: var(--space-3); margin-bottom: var(--space-5);
}
.admin-metric-grid .stat-tile { min-height: 96px; padding: var(--space-4); }
.admin-metric-grid .stat-value { font-size: var(--text-3xl); }
.admin-segment-row {
  display: flex; flex-wrap: wrap; gap: var(--space-2);
  margin-bottom: var(--space-4); padding: 10px;
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: rgba(255,255,255,.88); box-shadow: var(--shadow-sm);
}
.admin-empty-panel {
  border-style: dashed; background: #FBFCFE;
  box-shadow: none;
}
.admin-content-card {
  padding: var(--space-5); border: 1px solid #DDE7F0;
  border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.admin-filter-bar--single { grid-template-columns: minmax(240px, 1fr) auto; }
.admin-checklist-group { display: grid; gap: var(--space-4); }
.admin-checklist-category {
  color: var(--color-text-muted); font-size: var(--text-xs);
  font-weight: 850; text-transform: uppercase; letter-spacing: .05em;
  margin-bottom: 8px;
}
.admin-check-row {
  display: flex; align-items: flex-start; gap: 10px;
  padding: 10px 0; border-bottom: 1px solid var(--color-border);
}
.admin-check-row input { margin-top: 3px; }
.admin-check-row strong { color: var(--color-text); }
.admin-command-hero {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(360px, .48fr);
  gap: var(--space-5); align-items: stretch; margin-bottom: var(--space-5);
  padding: var(--space-6); border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  background:
    linear-gradient(135deg, rgba(255,255,255,.98) 0%, rgba(246,252,255,.96) 58%, rgba(240,255,252,.92) 100%),
    #fff;
  box-shadow: var(--shadow-sm);
}
.admin-command-hero h1 { max-width: 760px; font-size: var(--text-4xl); margin-bottom: var(--space-2); }
.admin-command-hero p { max-width: 780px; color: var(--color-slate-700); }
.admin-hero-panel {
  display: grid; gap: var(--space-2); align-content: center;
  padding: var(--space-4); border: 1px solid #DDE7F0; border-radius: var(--radius-md);
  background: rgba(255,255,255,.78);
}
.admin-hero-panel strong {
  display: block; color: var(--color-text); font-family: var(--font-display);
  font-size: var(--text-2xl); line-height: 1.15;
}
.admin-hero-panel > span:not(.badge) { color: var(--color-text-muted); font-size: var(--text-sm); }
.admin-hero-actions { display: flex; flex-wrap: wrap; gap: var(--space-2); margin-top: var(--space-2); }
.admin-status-strip {
  display: grid; grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: var(--space-3); margin-bottom: var(--space-5);
}
.admin-status-card {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 6px var(--space-3);
  min-height: 138px; padding: var(--space-4); border: 1px solid #DDE7F0;
  border-radius: var(--radius-lg); background: #fff; color: var(--color-text);
  text-decoration: none; box-shadow: var(--shadow-sm);
}
.admin-status-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); transform: translateY(-1px); }
.admin-status-icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 34px; height: 34px; flex: 0 0 34px; grid-row: span 3;
  border: 1px solid #DDF4FF; border-radius: var(--radius-sm);
  color: #177DA5; background: #F1FAFF;
}
.admin-status-icon svg { width: 18px; height: 18px; }
.admin-status-label {
  color: var(--color-text-muted); font-size: var(--text-xs);
  font-weight: 850; text-transform: uppercase; letter-spacing: .04em;
}
.admin-status-card strong {
  color: var(--color-text); font-family: var(--font-display);
  font-size: var(--text-3xl); line-height: 1;
}
.admin-status-card em {
  color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.35; font-style: normal;
}
.admin-status-card--ok { border-color: #C8F4EF; background: linear-gradient(180deg, #FFFFFF 0%, #F0FFFC 100%); }
.admin-status-card--ok .admin-status-icon { color: #0F766E; background: #ECFDF5; border-color: #BBF7D0; }
.admin-status-card--warning { border-color: #FDE68A; background: linear-gradient(180deg, #FFFFFF 0%, #FFFBEB 100%); }
.admin-status-card--warning .admin-status-icon { color: #B45309; background: #FFFBEB; border-color: #FDE68A; }
.admin-status-card--danger { border-color: #FECACA; background: linear-gradient(180deg, #FFFFFF 0%, #FFF7F7 100%); }
.admin-status-card--danger .admin-status-icon { color: #B91C1C; background: #FEF2F2; border-color: #FECACA; }
.admin-ops-layout {
  display: grid; grid-template-columns: minmax(0, 1.45fr) minmax(340px, .55fr);
  gap: var(--space-5); align-items: start; margin-bottom: var(--space-6);
}
.admin-work-panel {
  padding: var(--space-5); border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  background: rgba(255,255,255,.96); box-shadow: var(--shadow-sm);
}
.admin-section-head {
  display: flex; align-items: flex-start; justify-content: space-between;
  gap: var(--space-4); margin-bottom: var(--space-4);
}
.admin-section-head .eyebrow { margin-bottom: 8px; }
.admin-section-head h2 { font-size: var(--text-2xl); margin-bottom: 0; }
.admin-priority-list,
.admin-side-stack,
.admin-fast-actions,
.admin-link-list { display: grid; gap: var(--space-3); }
.admin-priority-row {
  display: grid; grid-template-columns: auto minmax(0, 1fr) auto auto;
  gap: var(--space-3); align-items: center; min-height: 82px; padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-sm);
  background: #FBFCFE; color: var(--color-text); text-decoration: none;
}
.admin-priority-row:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; box-shadow: var(--shadow-sm); }
.admin-priority-icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 36px; height: 36px; flex: 0 0 36px; border-radius: var(--radius-sm);
  color: #177DA5; background: #F1FAFF; border: 1px solid #DDF4FF;
}
.admin-priority-row strong { display: block; color: var(--color-text); font-family: var(--font-display); }
.admin-priority-row em {
  display: block; color: var(--color-text-muted); font-size: var(--text-sm);
  line-height: 1.4; font-style: normal; margin-top: 2px;
}
.admin-priority-row b {
  color: var(--color-accent-600); font-size: var(--text-sm); white-space: nowrap;
}
.admin-priority-row--danger { border-color: #FECACA; background: #FFFBFB; }
.admin-priority-row--danger .admin-priority-icon { color: #B91C1C; background: #FEF2F2; border-color: #FECACA; }
.admin-priority-row--warning { border-color: #FDE68A; background: #FFFDF5; }
.admin-priority-row--warning .admin-priority-icon { color: #B45309; background: #FFFBEB; border-color: #FDE68A; }
.admin-priority-row--ok { border-color: #C8F4EF; background: #FBFFFE; }
.admin-priority-row--ok .admin-priority-icon { color: #0F766E; background: #ECFDF5; border-color: #BBF7D0; }
.admin-timeline--compact { gap: var(--space-2); }
.admin-fast-actions a {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: var(--space-3);
  align-items: center; min-height: 44px; padding: 10px 12px;
  border: 1px solid var(--color-border); border-radius: var(--radius-sm);
  background: #FBFCFE; color: var(--color-text); font-weight: 800; text-decoration: none;
}
.admin-fast-actions a:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.admin-fast-actions svg { color: #177DA5; }
.admin-control-section { margin-top: var(--space-6); }
.admin-control-grid {
  display: grid; grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-4);
}
.admin-control-card {
  padding: var(--space-5); border: 1px solid #DDE7F0; border-radius: var(--radius-lg);
  background: #fff; box-shadow: var(--shadow-sm);
}
.admin-control-head {
  display: grid; grid-template-columns: auto minmax(0, 1fr);
  gap: var(--space-3); align-items: start; margin-bottom: var(--space-4);
}
.admin-control-head strong {
  display: block; color: var(--color-text); font-family: var(--font-display);
  font-size: var(--text-lg); margin-bottom: 3px;
}
.admin-control-head em { display: block; color: var(--color-text-muted); font-size: var(--text-sm); font-style: normal; }
.admin-link-list a {
  display: grid; grid-template-columns: minmax(150px, .44fr) minmax(0, 1fr);
  gap: var(--space-3); padding: 11px 0; border-top: 1px solid var(--color-border);
  color: var(--color-text); text-decoration: none;
}
.admin-link-list a:hover span { color: var(--color-accent-600); }
.admin-link-list span { font-weight: 850; }
.admin-link-list em { color: var(--color-text-muted); font-size: var(--text-sm); font-style: normal; line-height: 1.4; }
.admin-action-list,
.admin-timeline { display: grid; gap: var(--space-3); }
.admin-action-item {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-2) var(--space-3);
  align-items: center; min-height: 94px; padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-sm); background: #FBFCFE;
  color: var(--color-text); text-decoration: none;
}
.admin-action-item:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.admin-action-item strong { color: var(--color-text); font-family: var(--font-display); }
.admin-action-item span { color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.45; }
.admin-action-item em {
  grid-row: 1 / span 2; grid-column: 2; align-self: center; font-style: normal;
  color: #08746C; font-size: var(--text-xs); font-weight: 850; text-transform: uppercase;
}
.admin-timeline-item {
  display: grid; gap: 4px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.admin-timeline-item strong { color: var(--color-text); }
.admin-timeline-item span,
.admin-timeline-item em { color: var(--color-text-muted); font-size: var(--text-sm); font-style: normal; }
.admin-filter-bar {
  display: grid; grid-template-columns: minmax(240px, 1.4fr) minmax(220px, .8fr) minmax(220px, .8fr) auto;
  gap: var(--space-3); align-items: end; margin-bottom: var(--space-5); padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.admin-filter-bar .field,
.ticket-filter-bar .field,
.portal-ticket-filter-bar .field,
.asset-filter-bar .field,
.portal-asset-filter-bar .field,
.kb-search-panel .field {
  margin-bottom: 0;
  min-width: 0;
}
.admin-filter-actions {
  display: flex; align-items: flex-end; align-self: end;
  gap: var(--space-2); flex-wrap: nowrap; min-height: 42px;
}
.admin-filter-actions .btn { min-height: 40px; padding-top: 8px; padding-bottom: 8px; white-space: nowrap; }
.admin-chip-row { display: flex; flex-wrap: wrap; gap: var(--space-2); }
.admin-chip {
  display: inline-flex; align-items: center; gap: 8px; min-height: 34px; padding: 7px 11px;
  border: 1px solid var(--color-border); border-radius: var(--radius-full); background: #fff;
  color: var(--color-text); text-decoration: none; font-size: var(--text-sm); font-weight: 750;
}
.admin-chip:hover { text-decoration: none; border-color: rgba(20,199,180,.55); }
.admin-chip span { color: var(--color-text-muted); }
.admin-chip.is-warning { border-color: #FCD34D; background: #FFFBEB; }
.admin-chip.is-success { border-color: #BBF7D0; background: #F0FDF4; }
.token-secret {
  margin-top: 8px; padding: 10px 12px; border-radius: var(--radius-sm); border: 1px solid #BBF7D0;
  background: #fff; color: var(--color-text); font-family: var(--font-mono); word-break: break-all;
}
.attention-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-3); }
.attention-item {
  min-height: 104px; display: flex; flex-direction: column; justify-content: center;
  padding: var(--space-4); border: 1px solid var(--color-border); border-radius: var(--radius-sm);
  background: #FBFCFE; text-decoration: none;
}
.attention-item:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.attention-item strong { display: block; font-family: var(--font-display); color: var(--color-text); font-size: var(--text-3xl); line-height: 1; margin-bottom: var(--space-2); }
.attention-item span { color: var(--color-text-muted); font-size: var(--text-sm); }
.attention-item.is-warning { border-color: #FCD34D; background: #FFFBEB; }
.attention-item.is-urgent { border-color: #FCA5A5; background: #FEF2F2; }
.ticket-activity-list { display: grid; gap: var(--space-2); }
.ticket-activity-item {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-3);
  align-items: center; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE; color: var(--color-text); text-decoration: none;
}
.ticket-activity-item:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.ticket-activity-item strong { margin-right: 6px; }
.ticket-activity-meta { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 6px; }
.ticket-summary-panel {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(360px, .8fr); gap: var(--space-5);
  align-items: center; margin-bottom: var(--space-5); padding: var(--space-5);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: linear-gradient(135deg, #FFFFFF 0%, #F4FCFF 100%); box-shadow: var(--shadow-sm);
}
.ticket-summary-panel h2 { font-size: var(--text-3xl); margin-bottom: var(--space-2); }
.ticket-meta-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-3); }
.ticket-meta-grid div {
  min-height: 86px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: rgba(255,255,255,.78);
}
.ticket-meta-grid span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 700; text-transform: uppercase; letter-spacing: .04em; margin-bottom: 6px; }
.ticket-meta-grid strong { display: block; color: var(--color-text); font-size: var(--text-sm); overflow-wrap: anywhere; }
.ticket-message { padding: var(--space-3) 0; border-bottom: 1px solid var(--color-border); }
.ticket-message:last-of-type { border-bottom: 0; }
.linked-asset-row {
  display: block; padding: var(--space-3) 0; border-bottom: 1px solid var(--color-border); color: var(--color-text);
}
.linked-asset-row:hover { text-decoration: none; color: var(--color-accent-600); }
.linked-asset-row:last-child { border-bottom: 0; }
.linked-asset-row strong { display: block; }
.linked-asset-row span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); }
.back-link {
  display: inline-flex; align-items: center; gap: 7px;
  min-height: 32px; padding: 6px 10px; border-radius: var(--radius-full);
  color: var(--color-slate-600); background: #fff; border: 1px solid var(--color-border);
  font-size: var(--text-sm); font-weight: 800; text-decoration: none;
}
.back-link:hover { color: var(--color-navy-900); border-color: rgba(20,199,180,.45); text-decoration: none; }
.account-health-panel {
  display: grid; grid-template-columns: minmax(0, .8fr) minmax(480px, 1.2fr); gap: var(--space-5);
  align-items: center; margin-bottom: var(--space-5); padding: var(--space-5);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: linear-gradient(135deg, #FFFFFF 0%, #F4FCFF 100%); box-shadow: var(--shadow-sm);
}
.account-health-panel h2 { font-size: var(--text-3xl); margin-bottom: var(--space-2); }
.account-health-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--space-3); }
.account-health-grid div {
  min-height: 92px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.account-health-grid div.is-ok { border-color: #BBF7D0; background: #F0FDF4; }
.account-health-grid div.is-warning { border-color: #FCD34D; background: #FFFBEB; }
.account-health-grid div.is-risk { border-color: #FCA5A5; background: #FEF2F2; }
.account-health-grid span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 700; text-transform: uppercase; letter-spacing: .04em; margin-bottom: 8px; }
.account-health-grid strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-xl); }
.account-ticket-row {
  display: flex; align-items: center; flex-wrap: wrap; gap: 6px;
  padding: 8px 0; border-bottom: 1px solid var(--color-border); font-size: var(--text-sm);
}
.service-overview-panel {
  display: grid; grid-template-columns: minmax(0, .9fr) minmax(360px, .9fr); gap: var(--space-5);
  align-items: center; margin-bottom: var(--space-5); padding: var(--space-5);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: linear-gradient(135deg, #FFFFFF 0%, #F4FCFF 100%); box-shadow: var(--shadow-sm);
}
.service-overview-panel h1 { font-size: var(--text-3xl); margin-bottom: var(--space-2); }
.service-overview-grid,
.contract-sla-grid,
.asset-health-panel { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--space-3); }
.service-overview-grid div,
.contract-sla-grid div,
.asset-health-panel div {
  min-height: 86px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: rgba(255,255,255,.82);
}
.service-overview-grid span,
.contract-sla-grid span,
.asset-health-panel span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 700; text-transform: uppercase; letter-spacing: .04em; margin-bottom: 8px; }
.service-overview-grid strong,
.contract-sla-grid strong,
.asset-health-panel strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg); overflow-wrap: anywhere; }
.service-overview-grid strong {
  display: flex; align-items: center; gap: 8px;
}
.contract-card { background: var(--color-surface); border: 1px solid var(--color-border); border-radius: var(--radius-lg); padding: var(--space-5); box-shadow: var(--shadow-sm); margin-bottom: var(--space-4); }
.contract-sla-grid { margin: var(--space-4) 0; }
.billing-overview { background: linear-gradient(135deg, #FFFFFF 0%, #F0FFFC 58%, #F7FBFD 100%); }
.billing-usage { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-4); margin-bottom: var(--space-4); }
.billing-usage > div {
  min-height: 132px; padding: var(--space-4); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.billing-usage strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-3xl); margin: 6px 0; }
.billing-progress { height: 12px; border-radius: var(--radius-full); background: var(--color-slate-100); overflow: hidden; }
.billing-progress span { display: block; height: 100%; border-radius: inherit; background: linear-gradient(90deg, #14C7B4, #38BDF8); }
.billing-contract-list { display: grid; gap: var(--space-3); }
.billing-contract-item {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-3);
  align-items: center; padding: var(--space-4); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.billing-contract-item strong { display: block; color: var(--color-text); font-family: var(--font-display); }
.billing-contract-item span { color: var(--color-text-muted); font-size: var(--text-sm); }
.billing-contract-meta { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 8px; }
.agent-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F2FAFF 55%, #F0FFFC 100%); }
.agent-metric-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.agent-stat-tile {
  display: flex; flex-direction: column; min-height: 148px; color: var(--color-text);
  text-decoration: none; transition: border-color .15s ease, box-shadow .15s ease, transform .15s ease;
}
.agent-stat-tile:hover {
  text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); transform: translateY(-1px);
}
.agent-stat-tile .stat-value { margin-bottom: var(--space-2); }
.agent-stat-note {
  display: block; margin-top: auto; color: var(--color-text-muted);
  font-size: var(--text-sm); line-height: 1.35;
}
.agent-stat-tile--good .stat-value { color: #0F9F8F; }
.agent-stat-tile--warning .stat-value { color: var(--color-warning); }
.agent-stat-tile--danger .stat-value { color: var(--color-danger); }
.agent-stat-tile--warning .metric-icon { color: #B45309; background: #FFFBEB; border-color: #FDE68A; }
.agent-stat-tile--danger .metric-icon { color: #B91C1C; background: #FEF2F2; border-color: #FECACA; }
.agent-coverage-list { display: grid; gap: var(--space-3); }
.agent-panel-copy {
  max-width: 740px; margin: calc(var(--space-2) * -1) 0 var(--space-4);
  color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.5;
}
.agent-coverage-item {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-3);
  align-items: center; padding: var(--space-4); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE; color: var(--color-text); text-decoration: none;
}
.agent-coverage-item:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.agent-coverage-item strong { display: block; color: var(--color-text); font-family: var(--font-display); }
.agent-coverage-item span { color: var(--color-text-muted); font-size: var(--text-sm); }
.agent-coverage-meta { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 8px; }
.agent-ops-grid {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(340px, .42fr);
  gap: var(--space-5); align-items: start; margin-bottom: var(--space-5);
}
.agent-ops-main { display: grid; gap: var(--space-5); min-width: 0; }
.agent-filter-bar {
  display: grid; grid-template-columns: minmax(200px, 1.15fr) minmax(190px, .72fr) minmax(200px, .8fr) minmax(170px, .58fr) auto;
  gap: var(--space-3); align-items: end; padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: #fff; box-shadow: var(--shadow-sm);
}
.agent-filter-bar .field { margin-bottom: 0; min-width: 0; }
.agent-filter-bar .admin-filter-actions { min-width: max-content; }
.agent-filter-bar .btn { min-height: 40px; padding: 8px 12px; }
.agent-safety-panel .support-route-list { gap: var(--space-2); margin-bottom: 0; }
.agent-safety-panel .support-route-list > div { padding: 10px 12px; }
.agent-safety-panel .support-route-item { gap: var(--space-2); }
.agent-safety-panel .support-route-icon { width: 28px; height: 28px; flex-basis: 28px; }
.agent-safety-panel strong { margin-top: 0; }
.agent-device-subline {
  display: block; margin-top: 4px; color: var(--color-text-muted);
  font-size: var(--text-xs); overflow-wrap: anywhere;
}
.agent-detail-hero {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-5);
  align-items: center; margin: var(--space-3) 0 var(--space-5); padding: var(--space-6);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: linear-gradient(135deg, #FFFFFF 0%, #F2FAFF 54%, #F0FFFC 100%);
  box-shadow: var(--shadow-sm);
}
.agent-detail-hero h1 { font-size: var(--text-4xl); margin-bottom: var(--space-2); }
.agent-detail-hero p { margin-bottom: var(--space-3); color: var(--color-slate-700); }
.agent-badge-row,
.agent-detail-actions { display: flex; align-items: center; flex-wrap: wrap; gap: var(--space-2); }
.agent-detail-actions { justify-content: flex-end; }
.agent-detail-actions form { margin: 0; }
.agent-posture-grid {
  display: grid; grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: var(--space-4); margin-bottom: var(--space-5);
}
.agent-posture-card {
  min-height: 128px; padding: var(--space-4); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.agent-posture-card strong {
  display: block; margin: 8px 0 4px; color: var(--color-text);
  font-family: var(--font-display); font-size: var(--text-xl); overflow-wrap: anywhere;
}
.agent-posture-card > span { display: block; color: var(--color-text-muted); font-size: var(--text-sm); overflow-wrap: anywhere; }
.agent-signal-panel { margin-bottom: var(--space-5); }
.agent-signal-grid {
  display: grid; grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: var(--space-3);
}
.agent-signal-card {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: var(--space-3);
  min-height: 126px; padding: var(--space-4); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.agent-signal-card small {
  display: block; color: var(--color-text-muted); font-size: var(--text-xs);
  font-weight: 850; text-transform: uppercase; letter-spacing: .04em;
}
.agent-signal-card strong {
  display: block; margin: 5px 0; color: var(--color-text);
  font-family: var(--font-display); font-size: var(--text-lg); overflow-wrap: anywhere;
}
.agent-signal-card span:last-child {
  display: block; color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.4;
}
.agent-signal-card--good .support-route-icon { color: #0F766E; background: #ECFDF5; border-color: #BBF7D0; }
.agent-signal-card--warning .support-route-icon { color: #B45309; background: #FFFBEB; border-color: #FDE68A; }
.agent-signal-card--danger .support-route-icon { color: #B91C1C; background: #FEF2F2; border-color: #FECACA; }
.agent-signal-card--neutral .support-route-icon { color: #64748B; background: #F8FAFC; border-color: #E2E8F0; }
.agent-detail-layout {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(320px, .34fr);
  gap: var(--space-5); align-items: start;
}
.agent-detail-main,
.agent-side-stack { display: grid; gap: var(--space-5); }
.agent-side-stack { position: sticky; top: calc(var(--header-height) + var(--space-5)); }
.agent-identity-grid {
  display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--space-3);
}
.agent-identity-grid > div {
  min-height: 116px; padding: var(--space-4); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.agent-identity-grid small {
  display: block; margin: var(--space-3) 0 6px; color: var(--color-text-muted);
  font-size: var(--text-xs); font-weight: 850; text-transform: uppercase; letter-spacing: .04em;
}
.agent-identity-grid strong {
  display: block; color: var(--color-text); font-family: var(--font-display);
  font-size: var(--text-md); overflow-wrap: anywhere;
}
.agent-software-toolbar {
  display: grid; grid-template-columns: minmax(220px, .55fr);
  gap: var(--space-2); margin-bottom: var(--space-3);
}
.agent-software-toolbar .label { margin-bottom: 0; }
.agent-software-list {
  display: grid; gap: 1px; max-height: 320px; overflow: auto;
  border: 1px solid var(--color-border); border-radius: var(--radius-sm); background: var(--color-border);
}
.agent-software-item {
  padding: 9px 12px; background: #fff; color: var(--color-slate-700);
  font-size: var(--text-sm); line-height: 1.35;
}
.agent-software-item[hidden] { display: none; }
.agent-link-form { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-2); }
.agent-kv-list { display: grid; gap: var(--space-2); }
.agent-kv-list div {
  padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.agent-kv-list span {
  display: block; margin-bottom: 5px; color: var(--color-text-muted);
  font-size: var(--text-xs); font-weight: 850; text-transform: uppercase; letter-spacing: .04em;
}
.agent-kv-list strong { display: block; color: var(--color-text); overflow-wrap: anywhere; }
.agent-coverage-mini { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-2); }
.agent-coverage-mini div {
  min-height: 66px; padding: 10px 12px; border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.agent-coverage-mini span {
  display: block; color: var(--color-text-muted); font-size: var(--text-xs);
  font-weight: 850; text-transform: uppercase; letter-spacing: .04em;
}
.agent-coverage-mini strong {
  display: block; margin-top: 3px; color: var(--color-text);
  font-family: var(--font-display); font-size: var(--text-xl);
}
.agent-danger-panel { border-color: #FECACA; background: #FFFBFB; }
.agent-danger-panel .request-icon { color: #B91C1C; background: #FEF2F2; border-color: #FECACA; }
.agent-danger-panel p { color: #7F1D1D; font-size: var(--text-sm); }
.organization-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F2FAFF 54%, #F0FFFC 100%); }
.organization-create-hero { margin-top: var(--space-3); }
.organization-create-layout {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(340px, .38fr);
  gap: var(--space-5); align-items: start;
}
.organization-create-panel { padding: var(--space-6); }
.organization-create-aside {
  display: grid; gap: var(--space-5); position: sticky; top: calc(var(--header-height) + var(--space-5));
}
.organization-form-section {
  padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #FBFCFE;
}
.organization-form-section + .organization-form-section { margin-top: var(--space-4); }
.organization-form-section-head {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: var(--space-3);
  align-items: start; margin-bottom: var(--space-4);
}
.organization-form-section-head strong {
  display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg);
}
.organization-form-section-head span:last-child {
  display: block; color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.45;
}
.contract-service-row {
  display: grid; gap: var(--space-3); padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-sm);
  background: #fff; box-shadow: var(--shadow-xs);
}
.contract-service-row + .contract-service-row { margin-top: var(--space-3); }
.contract-service-main { align-items: flex-start; font-size: var(--text-sm); }
.contract-service-main input { margin-top: 3px; }
.contract-service-main strong { display: inline-block; color: var(--color-text); font-size: var(--text-md); }
.contract-service-fields {
  display: grid; grid-template-columns: minmax(132px, .78fr) minmax(104px, .58fr) minmax(118px, .7fr) minmax(150px, 1fr);
  gap: var(--space-3); align-items: end;
}
.contract-service-fields .field { margin-bottom: 0; }
.contract-service-fields .label { font-size: .72rem; }
.contract-service-notes { grid-column: 1 / -1; }
.organization-submit-row {
  display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap;
  gap: var(--space-3); margin-top: var(--space-5);
}
.organization-create-note p { color: var(--color-slate-700); font-size: var(--text-sm); line-height: 1.55; }
.record-edit-layout {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(320px, .34fr);
  gap: var(--space-5); align-items: start;
}
.record-edit-panel { padding: var(--space-6); }
.record-guard-panel {
  display: grid; gap: var(--space-5); position: sticky; top: calc(var(--header-height) + var(--space-5));
}
.record-readonly-strip {
  display: grid; grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: var(--space-3); margin-bottom: var(--space-5);
}
.record-readonly-strip div {
  min-height: 74px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.record-readonly-strip span {
  display: block; margin-bottom: 6px; color: var(--color-text-muted);
  font-size: var(--text-xs); font-weight: 850; text-transform: uppercase; letter-spacing: .04em;
}
.record-readonly-strip strong {
  display: block; color: var(--color-text); font-family: var(--font-display);
  font-size: var(--text-md); overflow-wrap: anywhere;
}
.record-submit-row {
  display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap;
  gap: var(--space-3); margin-top: var(--space-5);
}
.record-guard-panel p { color: var(--color-slate-700); font-size: var(--text-sm); line-height: 1.55; }
.organization-card-list { display: grid; gap: var(--space-4); }
.organization-card {
  display: grid; gap: var(--space-4); padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; color: var(--color-text); text-decoration: none;
  box-shadow: var(--shadow-sm);
}
.organization-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.organization-card-main {
  display: flex; align-items: flex-start; justify-content: space-between; gap: var(--space-4);
}
.organization-card-main strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg); }
.organization-card-main span { color: var(--color-text-muted); font-size: var(--text-sm); }
.organization-card-badges { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 8px; }
.organization-readiness-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-3); }
.organization-readiness-grid div {
  min-height: 76px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.organization-readiness-grid div.is-ok { border-color: #BBF7D0; background: #F0FDF4; }
.organization-readiness-grid div.is-warning { border-color: #FCD34D; background: #FFFBEB; }
.organization-readiness-grid div.is-risk { border-color: #FCA5A5; background: #FEF2F2; }
.organization-readiness-grid span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 750; text-transform: uppercase; margin-bottom: 6px; }
.organization-readiness-grid strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg); overflow-wrap: anywhere; }
.ticket-queue-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F7FBFD 55%, #F0FFFC 100%); }
.ticket-filter-bar {
  display: grid; grid-template-columns: minmax(260px, 1.25fr) repeat(3, minmax(200px, .75fr)) auto;
  gap: var(--space-3); align-items: end; margin-bottom: var(--space-5); padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.ticket-queue-list { display: grid; gap: var(--space-4); }
.ticket-queue-item {
  display: grid; gap: var(--space-4); padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; color: var(--color-text); text-decoration: none;
  box-shadow: var(--shadow-sm);
}
.ticket-queue-item:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.ticket-queue-main {
  display: flex; align-items: flex-start; justify-content: space-between; gap: var(--space-4);
}
.ticket-queue-main strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg); }
.ticket-queue-main span { color: var(--color-text-muted); font-size: var(--text-sm); }
.ticket-queue-badges { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 8px; }
.ticket-queue-meta { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-3); }
.ticket-queue-meta div {
  min-height: 74px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.ticket-queue-meta div.is-ok { border-color: #BBF7D0; background: #F0FDF4; }
.ticket-queue-meta div.is-warning { border-color: #FCD34D; background: #FFFBEB; }
.ticket-queue-meta span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 750; text-transform: uppercase; margin-bottom: 6px; }
.ticket-queue-meta strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-md); overflow-wrap: anywhere; }
.intake-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F2FAFF 52%, #F0FFFC 100%); }
.intake-type-tabs {
  display: flex; flex-wrap: wrap; gap: var(--space-2); margin-bottom: var(--space-5);
}
.intake-type-tabs a {
  display: inline-flex; align-items: center; gap: 8px; min-height: 38px; padding: 8px 13px;
  border: 1px solid var(--color-border); border-radius: var(--radius-full); background: #fff;
  color: var(--color-text); font-weight: 800; text-decoration: none;
}
.intake-type-tabs a:hover { text-decoration: none; border-color: rgba(20,199,180,.55); }
.intake-type-tabs a.is-active { background: #DDF8F5; border-color: rgba(20,199,180,.45); color: #074C48; }
.intake-tab-icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 24px; height: 24px; flex: 0 0 24px; border-radius: var(--radius-full);
  color: #177DA5; background: #F1FAFF;
}
.intake-type-tabs a.is-active .intake-tab-icon { color: #08746C; background: rgba(255,255,255,.72); }
.intake-layout { display: grid; grid-template-columns: minmax(0, 1fr) minmax(340px, .46fr); gap: var(--space-5); align-items: start; }
.intake-sidebar { display: grid; gap: var(--space-5); position: sticky; top: calc(var(--header-height) + var(--space-5)); }
.asset-picker {
  display: grid; gap: var(--space-2); max-height: 230px; overflow-y: auto;
  padding: var(--space-3); border: 1px solid var(--color-border); border-radius: var(--radius-sm); background: #FBFCFE;
}
.asset-picker .checkbox-row {
  align-items: flex-start; gap: var(--space-2); padding: 8px; border-radius: var(--radius-sm); margin: 0;
}
.asset-picker .checkbox-row:hover { background: #fff; }
.asset-picker strong { display: block; color: var(--color-text); }
.asset-picker em { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-style: normal; }
.portal-ticket-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F2FAFF 55%, #F0FFFC 100%); }
.portal-ticket-filter-bar {
  display: grid; grid-template-columns: minmax(260px, 1.2fr) repeat(3, minmax(235px, .75fr)) auto;
  gap: var(--space-3); align-items: end; margin-bottom: var(--space-5); padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.portal-ticket-list { display: grid; gap: var(--space-4); }
.portal-ticket-card {
  display: grid; gap: var(--space-4); padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; color: var(--color-text); text-decoration: none;
  box-shadow: var(--shadow-sm);
}
.portal-ticket-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.portal-ticket-card-main {
  display: flex; align-items: flex-start; justify-content: space-between; gap: var(--space-4);
}
.portal-ticket-card-main strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg); }
.portal-ticket-card-main span { color: var(--color-text-muted); font-size: var(--text-sm); }
.portal-ticket-badges { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 8px; }
.portal-ticket-meta { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-3); }
.portal-ticket-meta div {
  min-height: 74px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.portal-ticket-meta div.is-ok { border-color: #BBF7D0; background: #F0FDF4; }
.portal-ticket-meta div.is-warning { border-color: #FCD34D; background: #FFFBEB; }
.portal-ticket-meta span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 750; text-transform: uppercase; margin-bottom: 6px; }
.portal-ticket-meta strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-md); overflow-wrap: anywhere; }
.asset-portfolio-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F2FAFF 52%, #F0FFFC 100%); }
.asset-filter-bar {
  display: grid; grid-template-columns: minmax(0, 1.4fr) repeat(4, minmax(0, .9fr)) auto;
  gap: var(--space-3); align-items: end; margin-bottom: var(--space-5); padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.asset-card-list { display: grid; gap: var(--space-4); }
.asset-card {
  display: grid; gap: var(--space-4); padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; color: var(--color-text); text-decoration: none;
  box-shadow: var(--shadow-sm);
}
.asset-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.asset-card-main {
  display: flex; align-items: flex-start; justify-content: space-between; gap: var(--space-4);
}
.asset-card-main strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg); }
.asset-card-main span { color: var(--color-text-muted); font-size: var(--text-sm); }
.asset-card-badges { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 8px; }
.asset-lifecycle-grid { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: var(--space-3); }
.asset-lifecycle-grid div {
  min-height: 76px; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.asset-lifecycle-grid div.is-ok { border-color: #BBF7D0; background: #F0FDF4; }
.asset-lifecycle-grid div.is-warning { border-color: #FCD34D; background: #FFFBEB; }
.asset-lifecycle-grid div.is-risk { border-color: #FCA5A5; background: #FEF2F2; }
.asset-lifecycle-grid span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 750; text-transform: uppercase; margin-bottom: 6px; }
.asset-lifecycle-grid strong { display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-md); overflow-wrap: anywhere; }
.portal-asset-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F2FAFF 55%, #F0FFFC 100%); }
.portal-asset-filter-bar {
  display: grid; grid-template-columns: minmax(260px, 1.2fr) minmax(220px, .75fr) minmax(220px, .85fr) auto;
  gap: var(--space-3); align-items: end; margin-bottom: var(--space-5); padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.portal-asset-list { display: grid; gap: var(--space-4); }
.portal-asset-card {
  display: grid; gap: var(--space-4); padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; color: var(--color-text); text-decoration: none;
  box-shadow: var(--shadow-sm);
}
.portal-asset-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.team-access-hero { background: linear-gradient(135deg, #FFFFFF 0%, #F3FBFF 56%, #F0FFFC 100%); }
.team-access-list { display: grid; gap: var(--space-3); }
.team-access-row {
  display: grid; grid-template-columns: minmax(210px, 1.15fr) minmax(130px, .66fr) minmax(136px, .56fr) minmax(126px, auto);
  gap: var(--space-3); align-items: center; padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-md);
  background: #FBFCFE;
}
.team-access-person {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: var(--space-3); align-items: center;
}
.team-access-person strong {
  display: block; color: var(--color-text); font-family: var(--font-display); font-size: var(--text-md);
}
.team-access-person span {
  display: block; color: var(--color-text-muted); font-size: var(--text-sm); overflow-wrap: anywhere;
}
.team-access-actions { display: flex; justify-content: flex-end; align-items: center; min-width: 0; }
.team-access-actions form { margin: 0; }
.team-access-actions .btn { white-space: normal; min-height: 40px; }
.contact-row { padding: var(--space-3) 0; border-bottom: 1px solid var(--color-border); }
.support-route-list { display: grid; gap: var(--space-3); margin-bottom: var(--space-4); }
.support-route-list > div { padding: var(--space-3); border: 1px solid var(--color-border); border-radius: var(--radius-sm); background: #FBFCFE; }
.support-route-item {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: var(--space-3);
  align-items: flex-start;
}
.support-route-icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 30px; height: 30px; flex: 0 0 30px; border-radius: var(--radius-sm);
  color: #177DA5; background: #F1FAFF; border: 1px solid #DDF4FF;
}
.support-route-list span,
.support-route-list em { display: block; color: var(--color-text-muted); font-size: var(--text-xs); font-style: normal; }
.support-route-list .support-route-icon {
  display: inline-flex; align-items: center; justify-content: center;
  color: #177DA5;
}
.support-route-list strong { display: block; color: var(--color-text); margin: 3px 0; }
.asset-health-panel { margin-bottom: var(--space-5); }
.lead-followup-list { display: grid; gap: var(--space-2); }
.lead-followup-item {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-3);
  align-items: center; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE;
}
.lead-followup-item strong { display: block; color: var(--color-text); }
.lead-followup-item span { color: var(--color-text-muted); font-size: var(--text-sm); }
.lead-followup-actions { display: flex; align-items: center; justify-content: flex-end; flex-wrap: wrap; gap: 6px; }
.report-action-list { display: grid; gap: var(--space-2); }
.report-action-item {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-3);
  align-items: center; padding: var(--space-3); border: 1px solid var(--color-border);
  border-radius: var(--radius-sm); background: #FBFCFE; color: var(--color-text); text-decoration: none;
}
.report-action-item:hover { text-decoration: none; border-color: rgba(20,199,180,.55); background: #fff; }
.report-action-item strong { margin-right: 6px; }
.report-bar-row {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-3);
  align-items: center; padding: 8px 0; border-bottom: 1px solid var(--color-border);
}
.report-bar-row span { color: var(--color-text); }
.report-bar-row strong { color: var(--color-text); font-family: var(--font-display); }
.report-insight-grid {
  display: grid; grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-5); align-items: start;
}
.kb-search-row { display: flex; gap: var(--space-3); align-items: center; margin: var(--space-5) 0; max-width: 620px; }
.kb-category-strip { display: flex; flex-wrap: wrap; gap: var(--space-2); margin: 0 0 var(--space-5); }
.kb-hero-panel { background: linear-gradient(135deg, #FFFFFF 0%, #F2FAFF 55%, #F0FFFC 100%); }
.kb-search-panel {
  display: grid; grid-template-columns: minmax(260px, 1fr) auto; gap: var(--space-3);
  align-items: end; margin: var(--space-5) 0; padding: var(--space-4);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: #fff; box-shadow: var(--shadow-sm);
}
.kb-card-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: var(--space-4); }
.kb-article-card {
  display: flex; flex-direction: column; min-height: 220px; padding: var(--space-5);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: #fff; color: var(--color-text); text-decoration: none; box-shadow: var(--shadow-sm);
}
.kb-article-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.kb-article-card strong {
  display: block; margin: var(--space-3) 0 var(--space-2);
  color: var(--color-text); font-family: var(--font-display); font-size: var(--text-lg);
}
.kb-article-card p { color: var(--color-text-muted); font-size: var(--text-sm); }
.kb-article-card em {
  margin-top: auto; color: var(--color-text-muted); font-style: normal;
  font-size: var(--text-xs); font-weight: 750;
}
.kb-article-shell {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(320px, .38fr);
  gap: var(--space-5); align-items: start;
}
.kb-article-body {
  padding: var(--space-6); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
  color: var(--color-slate-700); line-height: 1.75;
}
.kb-article-body p { margin-bottom: var(--space-4); }
.kb-article-meta { display: flex; flex-wrap: wrap; gap: var(--space-2); margin-top: var(--space-3); }
.kb-console-list { display: grid; gap: var(--space-3); }
.kb-console-card {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-4);
  align-items: center; padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.kb-console-card:hover { border-color: rgba(20,199,180,.46); box-shadow: var(--shadow-md); }
.kb-console-card h2 { margin: var(--space-3) 0 var(--space-2); font-size: var(--text-xl); }
.kb-console-card h2 a { color: var(--color-text); }
.kb-console-card p { max-width: 780px; color: var(--color-text-muted); font-size: var(--text-sm); }
.kb-console-meta { display: flex; flex-wrap: wrap; gap: var(--space-2); color: var(--color-text-muted); font-size: var(--text-xs); font-weight: 750; }
.kb-console-actions,
.kb-console-side-actions { display: grid; gap: var(--space-2); }
.kb-editor-layout {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(320px, .38fr);
  gap: var(--space-5); align-items: start;
}
.kb-editor-meta { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-3); }
.kb-related-row {
  display: block; padding: var(--space-3) 0; border-bottom: 1px solid var(--color-border);
  color: var(--color-text); text-decoration: none;
}
.kb-related-row:hover { text-decoration: none; color: var(--color-accent-600); }
.kb-related-row:last-child { border-bottom: 0; }
.kb-related-row strong { display: block; }
.kb-related-row span { display: block; color: var(--color-text-muted); font-size: var(--text-xs); }
.workspace-grid { display: grid; grid-template-columns: 1fr 1fr; gap: var(--space-5); align-items: start; }
.workspace-grid-main { display: grid; grid-template-columns: minmax(0, 2fr) minmax(280px, 1fr); gap: var(--space-5); align-items: start; }

/* Marketing top nav */
.site-header { border-bottom: 1px solid rgba(226, 232, 240, .76); background: rgba(255,255,255,.92); position: sticky; top: 0; z-index: 20; backdrop-filter: blur(18px); }
.site-header .container { display: flex; align-items: center; justify-content: space-between; min-height: 68px; flex-wrap: nowrap; padding-top: var(--space-2); padding-bottom: var(--space-2); gap: var(--space-3); }
.site-header .brand-link { display: flex; align-items: center; min-height: 42px; width: 42px; flex: 0 0 42px; }
.site-header nav { display: flex; gap: clamp(10px, 1.05vw, 16px); align-items: center; justify-content: flex-end; flex: 0 1 auto; min-width: 0; flex-wrap: nowrap; row-gap: var(--space-2); }
.site-header nav a { color: var(--color-slate-700); font-weight: 650; white-space: nowrap; }
.site-header nav .site-nav-link { font-size: var(--text-sm); line-height: 1.1; }
.site-header nav .btn-sm { flex: 0 0 auto; }
.site-header nav a:hover { color: var(--color-navy-900); text-decoration: none; }
:lang(ka) .site-header nav { gap: clamp(8px, .84vw, 12px); }
:lang(ka) .site-header nav .site-nav-link { font-size: var(--text-sm); font-weight: 650; }
:lang(ka) .site-header nav .btn-sm { padding-inline: 10px; }
.nav-toggle { display: none; background: none; border: 1px solid var(--color-border); border-radius: var(--radius-sm); padding: 8px 10px; cursor: pointer; }
.nav-toggle svg { display: block; }
.site-footer {
  background: #FFFFFF; color: var(--color-slate-500); padding: var(--space-8) 0 var(--space-6);
  margin-top: var(--space-8); border-top: 1px solid var(--color-border);
}
.site-footer a { color: var(--color-slate-600); }
.site-footer .footer-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: var(--space-6); margin-bottom: var(--space-6); }

/* Marketing */
.hero {
  position: relative; overflow: hidden; min-height: 448px; height: auto;
  display: flex; align-items: center; padding: 54px 0 50px;
  background: #F3FAFF;
}
.hero::before {
  content: ""; position: absolute; inset: 0;
  z-index: 0;
  background-image: linear-gradient(90deg, rgba(255,255,255,.98) 0%, rgba(255,255,255,.94) 48%, rgba(255,255,255,.74) 63%, rgba(255,255,255,.2) 100%), url('../img/gambit-hero-support-desk.png');
  background-image: linear-gradient(90deg, rgba(255,255,255,.98) 0%, rgba(255,255,255,.94) 48%, rgba(255,255,255,.74) 63%, rgba(255,255,255,.2) 100%), image-set(url('../img/gambit-hero-support-desk.webp') type('image/webp'), url('../img/gambit-hero-support-desk.png') type('image/png'));
  background-size: cover; background-position: center right;
}
.hero::after {
  content: ""; position: absolute; inset: auto 0 0; height: 38%;
  z-index: 1; pointer-events: none;
  background: linear-gradient(180deg, rgba(255,255,255,0), rgba(247,251,253,.62));
}
.hero .container { position: relative; z-index: 2; }
.hero-home::before {
  content: none;
}
.hero-home { min-height: 448px; height: auto; }
.hero-slideshow { position: absolute; inset: 0; z-index: 0; overflow: hidden; background: #F7FCFF; }
.hero-slide {
  position: absolute; inset: 0; opacity: 0;
  background-repeat: no-repeat; background-size: cover; background-position: center right;
  animation: heroSlideCycle 18s infinite ease-in-out;
  transform: scale(1.01); will-change: opacity, transform;
}
.hero-slide::after {
  content: ""; position: absolute; inset: 0;
  background: linear-gradient(90deg, rgba(255,255,255,.98) 0%, rgba(255,255,255,.94) 46%, rgba(255,255,255,.72) 61%, rgba(255,255,255,.18) 100%);
}
.hero-slide-support {
  opacity: 1;
  background-image: url('../img/gambit-hero-support-desk.png');
  background-image: image-set(url('../img/gambit-hero-support-desk.webp') type('image/webp'), url('../img/gambit-hero-support-desk.png') type('image/png'));
}
.hero-slide-security {
  animation-delay: 6s;
  background-image: url('../img/gambit-hero-network-security.png');
  background-image: image-set(url('../img/gambit-hero-network-security.webp') type('image/webp'), url('../img/gambit-hero-network-security.png') type('image/png'));
}
.hero-slide-assets {
  animation-delay: 12s;
  background-image: url('../img/gambit-hero-assets-portal.png');
  background-image: image-set(url('../img/gambit-hero-assets-portal.webp') type('image/webp'), url('../img/gambit-hero-assets-portal.png') type('image/png'));
}
@keyframes heroSlideCycle {
  0%, 28% { opacity: 1; transform: scale(1); }
  36%, 92% { opacity: 0; transform: scale(1.018); }
  100% { opacity: 1; transform: scale(1); }
}
@media (prefers-reduced-motion: reduce) {
  .hero-slide { animation: none; transform: none; }
  .hero-slide-support { opacity: 1; }
  .hero-slide-security,
  .hero-slide-assets { opacity: 0; }
}
.hero-content { max-width: 760px; min-width: 0; color: var(--color-text); }
.hero-home .hero-content { margin: 0; text-align: left; max-width: 700px; }
.hero h1 {
  max-width: 750px; color: var(--color-navy-900);
  font-size: clamp(2rem, 2.78vw, 2.74rem); line-height: 1.18;
  margin-bottom: 22px; overflow-wrap: anywhere; text-wrap: balance;
}
.hero p.lead {
  color: var(--color-slate-700); font-size: clamp(1rem, 1.38vw, 1.12rem);
  max-width: 690px; line-height: 1.68; margin: 0 0 30px; overflow-wrap: anywhere; text-wrap: pretty;
}
.hero-badge {
  display: inline-flex; align-items: center; gap: 8px; background: rgba(24,210,192,.16);
  color: #08746C; border: 1px solid rgba(24,210,192,.36); font-size: var(--text-xs);
  font-weight: 800; text-transform: uppercase; letter-spacing: .08em; padding: 7px 12px;
  border-radius: var(--radius-full); margin-bottom: var(--space-4);
}
.hero-actions { display: flex; align-items: center; justify-content: flex-start; flex-wrap: wrap; gap: var(--space-3); margin-bottom: 22px; }
.hero .btn-secondary { background: rgba(255,255,255,.78); color: var(--color-navy-900); border-color: rgba(56,189,248,.34); }
.hero .btn-secondary:hover { background: #fff; border-color: rgba(56,189,248,.58); }
.hero-proof {
  display: flex; align-items: center; justify-content: flex-start; flex-wrap: wrap; gap: var(--space-2);
  width: min(100%, 760px);
}
.hero-proof span {
  display: inline-flex; align-items: center; min-height: 34px; padding: 7px 12px;
  color: #135164; border: 1px solid rgba(56,189,248,.24); background: rgba(255,255,255,.78);
  border-radius: var(--radius-full); font-size: var(--text-sm); font-weight: 700;
  max-width: 100%; white-space: normal; text-wrap: balance;
}

html[lang="ka"] .hero-home {
  min-height: clamp(482px, 33vw, 512px);
}
html[lang="ka"] .hero-home .hero-content {
  max-width: 760px;
}
html[lang="ka"] .hero h1 {
  max-width: 790px;
  font-size: clamp(1.82rem, 2.36vw, 2.46rem);
  line-height: 1.24;
}
html[lang="ka"] .hero p.lead {
  max-width: 750px;
  line-height: 1.72;
}
html[lang="ka"] .hero-badge {
  letter-spacing: .04em;
}
.trust-bar { background: #fff; border-bottom: 1px solid var(--color-border); }
.trust-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 1px; background: var(--color-border); }
.trust-grid > div { min-height: 120px; padding: var(--space-5); background: #fff; }
.trust-grid strong { display: block; color: var(--color-navy-900); font-family: var(--font-display); font-size: var(--text-md); margin-bottom: var(--space-2); }
.trust-grid span { display: block; color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.45; }
.home-path-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--space-4); }
.home-path-card {
  display: flex; flex-direction: column; min-height: 220px; padding: var(--space-5);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: #fff; color: var(--color-text); text-decoration: none; box-shadow: var(--shadow-sm);
}
.home-path-card:hover { text-decoration: none; border-color: rgba(20,199,180,.55); box-shadow: var(--shadow-md); }
.home-path-card.is-primary { background: linear-gradient(135deg, #FFFFFF 0%, #E8FBFF 58%, #F0FFFC 100%); border-color: #C8F4EF; }
.home-path-card h3 { font-size: var(--text-xl); margin-bottom: var(--space-3); }
.home-path-card p { color: var(--color-slate-700); }
.home-path-card strong {
  margin-top: auto; display: inline-flex; align-self: flex-start; min-height: 34px;
  align-items: center; padding: 7px 11px; border-radius: var(--radius-full);
  background: var(--color-sky-50); color: #135164; font-size: var(--text-xs); font-weight: 850;
  text-transform: uppercase; letter-spacing: .04em;
}
.service-tabs { border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm); overflow: hidden; }
.service-tab-list { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); background: #F6F8FB; border-bottom: 1px solid var(--color-border); }
.service-tab {
  appearance: none; border: 0; border-right: 1px solid var(--color-border); background: transparent;
  min-height: 58px; padding: 0 var(--space-4); color: var(--color-slate-600);
  font: 800 var(--text-sm) / 1.2 var(--font-body); cursor: pointer;
}
.service-tab:last-child { border-right: 0; }
.service-tab:hover { color: var(--color-navy-900); background: rgba(20,199,180,.06); }
.service-tab.is-active { color: var(--color-navy-900); background: #fff; box-shadow: inset 0 -3px 0 var(--color-accent-500); }
.service-tab-panel { display: none; grid-template-columns: minmax(0, 1fr) minmax(280px, .7fr); gap: var(--space-7); padding: var(--space-7); }
.service-tab-panel.is-active { display: grid; }
.service-tab-panel h3 { font-size: var(--text-3xl); margin-bottom: var(--space-3); }
.feature-list { list-style: none; padding: 0; margin: 0; display: grid; gap: var(--space-3); }
.feature-list li {
  position: relative; padding: 12px 14px 12px 40px; border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); color: var(--color-slate-700); font-weight: 650; background: #FBFCFE;
}
.feature-list li::before {
  content: ""; position: absolute; left: 16px; top: 18px; width: 8px; height: 8px;
  border-radius: 50%; background: var(--color-accent-500);
}
.estimator-layout { display: grid; grid-template-columns: minmax(0, .85fr) minmax(420px, 1.15fr); gap: var(--space-7); align-items: center; }
.estimator {
  display: grid; grid-template-columns: minmax(0, 1fr) 280px; gap: var(--space-5);
  padding: var(--space-5); border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: #fff; box-shadow: var(--shadow-sm);
}
.estimator-controls { display: grid; gap: var(--space-5); }
.range-field { display: grid; grid-template-columns: 1fr auto; gap: var(--space-3); align-items: center; }
.range-field span { color: var(--color-slate-700); font-weight: 750; }
.range-field strong { min-width: 52px; text-align: right; font-family: var(--font-display); font-size: var(--text-xl); }
.range-field input { grid-column: 1 / -1; width: 100%; accent-color: var(--color-accent-500); }
.estimator-result {
  display: flex; flex-direction: column; justify-content: space-between; gap: var(--space-4);
  padding: var(--space-5); border-radius: var(--radius-lg);
  background: linear-gradient(135deg, #E8FBFF 0%, #F0FFFC 100%);
  border: 1px solid #C8F4EF;
}
.estimator-result .eyebrow { color: #08746C; margin-bottom: 0; }
.estimator-result strong { display: block; color: var(--color-navy-900); font-family: var(--font-display); font-size: var(--text-3xl); }
.estimator-result p { color: var(--color-slate-700); }
.portal-showcase { display: grid; grid-template-columns: minmax(0, .8fr) minmax(420px, 1.2fr); gap: var(--space-7); align-items: center; }
.portal-copy p { max-width: 560px; }
.portal-points { display: flex; flex-wrap: wrap; gap: var(--space-2); margin-top: var(--space-4); }
.portal-points span {
  display: inline-flex; align-items: center; min-height: 34px; padding: 7px 12px;
  border-radius: var(--radius-full); background: var(--color-slate-100); color: var(--color-slate-700); font-weight: 750;
}
.portal-preview {
  border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff;
  box-shadow: var(--shadow-lg); overflow: hidden;
}
.preview-header {
  display: flex; justify-content: space-between; align-items: center; min-height: 58px;
  padding: 0 var(--space-5); border-bottom: 1px solid var(--color-border); background: #FBFCFE;
}
.preview-header strong { color: var(--color-navy-900); font-family: var(--font-display); }
.preview-header span { color: var(--color-accent-600); font-size: var(--text-sm); font-weight: 800; }
.preview-metrics { display: grid; grid-template-columns: repeat(3, 1fr); border-bottom: 1px solid var(--color-border); }
.preview-metrics div { padding: var(--space-5); border-right: 1px solid var(--color-border); }
.preview-metrics div:last-child { border-right: 0; }
.preview-metrics strong { display: block; color: var(--color-navy-900); font-family: var(--font-display); font-size: var(--text-3xl); }
.preview-metrics span { color: var(--color-text-muted); font-size: var(--text-sm); }
.preview-list { display: grid; }
.preview-list div { display: grid; grid-template-columns: auto 1fr auto; gap: var(--space-3); align-items: center; padding: var(--space-4) var(--space-5); border-bottom: 1px solid var(--color-border); }
.preview-list div:last-child { border-bottom: 0; }
.preview-list strong { color: var(--color-slate-800); }
.preview-list em { color: var(--color-text-muted); font-style: normal; font-size: var(--text-sm); }
.status-dot { width: 10px; height: 10px; border-radius: 50%; background: var(--color-info); }
.status-dot.success { background: var(--color-success); }
.status-dot.warning { background: var(--color-warning); }
.status-dot.info { background: var(--color-info); }
.industry-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-4); }
.industry-card {
  display: flex; flex-direction: column; min-height: 176px; padding: var(--space-5);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg);
  background: #fff; box-shadow: var(--shadow-sm);
}
.industry-card h3 { font-size: var(--text-lg); }
.industry-card .request-icon { margin-bottom: var(--space-4); }
.industry-card p { margin-bottom: var(--space-4); }
.industry-card span {
  margin-top: auto; display: inline-flex; align-self: flex-start;
  min-height: 30px; align-items: center; padding: 6px 10px;
  border-radius: var(--radius-full); background: var(--color-sky-50);
  color: #135164; font-size: var(--text-xs); font-weight: 850;
}
.industry-grid-expanded { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.outcome-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--space-4); }
.outcome-card {
  min-height: 245px; display: flex; flex-direction: column; padding: var(--space-5);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff;
  box-shadow: var(--shadow-sm);
}
.outcome-card .request-icon { margin-bottom: var(--space-4); }
.outcome-card h3 { font-size: var(--text-lg); }
.outcome-card p { margin-bottom: var(--space-5); }
.outcome-card > span {
  margin-top: auto; display: inline-flex; align-self: flex-start; padding: 7px 11px;
  border-radius: var(--radius-full); background: var(--color-sky-50); color: #135164;
  font-size: var(--text-xs); font-weight: 800;
}
.plan-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--space-4); }
.plan-card {
  display: flex; flex-direction: column; min-height: 315px; padding: var(--space-6);
  border: 1px solid var(--color-border); border-radius: var(--radius-lg); background: #fff;
  box-shadow: var(--shadow-sm);
}
.plan-card h3 { font-size: var(--text-xl); }
.plan-card strong { margin-top: auto; color: #08746C; }
.included-panel {
  display: flex; align-items: center; justify-content: space-between; gap: var(--space-5);
  margin-top: var(--space-6); padding: var(--space-6); border: 1px solid #C8F4EF;
  border-radius: var(--radius-lg); background: linear-gradient(135deg, #E8FBFF 0%, #FFFFFF 58%, #F0FFFC 100%);
}
.included-panel p { max-width: 760px; }
.contact-section { background: linear-gradient(180deg, #F2FAFF 0%, #FFFFFF 100%); }
.contact-layout { display: grid; grid-template-columns: minmax(0, .78fr) minmax(520px, 1.1fr); gap: var(--space-7); align-items: start; }
.contact-copy { position: sticky; top: 96px; }
.contact-copy h1 { font-size: var(--text-4xl); }
.route-card {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: var(--space-3);
  margin-top: var(--space-5); padding: var(--space-5);
  border: 1px solid #C8F4EF; border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.route-icon {
  display: inline-flex; align-items: center; justify-content: center;
  width: 36px; height: 36px; border-radius: var(--radius-sm);
  color: #08746C; background: #F0FFFC; border: 1px solid #C8F4EF;
}
.route-card strong { color: var(--color-navy-900); font-family: var(--font-display); font-size: var(--text-lg); }
.route-card > div > span { display: block; color: var(--color-text-muted); margin-bottom: var(--space-3); }
.lead-form-card { align-self: start; }
.form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-4); }
.faq-shell {
  display: grid; grid-template-columns: minmax(280px, .42fr) minmax(0, 1fr);
  gap: var(--space-6); align-items: start;
}
.faq-aside {
  position: sticky; top: calc(var(--header-height) + var(--space-5));
  padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.faq-list { display: grid; gap: var(--space-3); }
.faq-item {
  display: grid; grid-template-columns: auto minmax(0, 1fr); gap: var(--space-3);
  padding: var(--space-5); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); background: #fff; box-shadow: var(--shadow-sm);
}
.faq-item h3 { margin: 4px 0 var(--space-2); font-size: var(--text-lg); }
.faq-item p { grid-column: 2; }
.service-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--space-4); }
.service-card {
  display: flex; flex-direction: column; min-height: 220px; padding: var(--space-5);
  border: 1px solid var(--color-border); background: #fff; box-shadow: var(--shadow-sm);
  border-radius: var(--radius-lg);
}
.service-card .service-index { color: var(--color-accent-600); font-family: var(--font-display); font-size: var(--text-sm); font-weight: 700; margin-bottom: auto; }
.service-card h3 { margin-top: var(--space-5); }
.process-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--space-5); counter-reset: process; }
.process-step {
  position: relative; padding: var(--space-6); background: #fff; border: 1px solid var(--color-border);
  box-shadow: var(--shadow-sm); border-radius: var(--radius-lg);
}
.process-step::before {
  counter-increment: process; content: "0" counter(process);
  display: inline-flex; align-items: center; justify-content: center; width: 40px; height: 40px;
  margin-bottom: var(--space-5); border: 1px solid rgba(20,199,180,.34); color: var(--color-accent-600);
  font-family: var(--font-display); font-weight: 700; background: rgba(20,199,180,.08);
}
.proof-band {
  display: grid; grid-template-columns: 1.1fr repeat(3, minmax(0, .7fr)); gap: var(--space-5);
  align-items: center; padding: var(--space-6); border: 1px solid var(--color-border); background: #fff;
  border-radius: var(--radius-lg); box-shadow: var(--shadow-sm);
}
.proof-stat strong { display: block; font-family: var(--font-display); font-size: var(--text-3xl); color: var(--color-navy-900); }
.proof-stat span { color: var(--color-text-muted); font-size: var(--text-sm); }
.tech-strip { display: flex; flex-wrap: wrap; justify-content: center; gap: var(--space-2); max-width: 940px; margin: var(--space-5) auto 0; }
.cta-panel { display: flex; align-items: center; justify-content: space-between; gap: var(--space-5); }
.cta-panel h2 { margin-bottom: var(--space-2); }

/* Notifications / alerts */
.alert { padding: var(--space-4); border-radius: var(--radius-md); border: 1px solid transparent; margin-bottom: var(--space-4); font-size: var(--text-base); }
.alert-success { background: var(--color-success-bg); border-color: #BBF7D0; color: #15803D; }
.alert-danger { background: var(--color-danger-bg); border-color: #FECACA; color: #B91C1C; }
.alert-info { background: var(--color-info-bg); border-color: #BFDBFE; color: #1D4ED8; }
.critical-priority-note { margin-top: var(--space-3); margin-bottom: 0; font-size: var(--text-sm); }

/* Empty / loading states */
.empty-state { text-align: center; padding: var(--space-8) var(--space-5); color: var(--color-text-muted); }
.empty-state h3 { color: var(--color-text); margin-bottom: var(--space-2); }
.skeleton { background: linear-gradient(90deg, var(--color-slate-100) 25%, var(--color-slate-200) 37%, var(--color-slate-100) 63%); background-size: 400% 100%; animation: skeleton-loading 1.4s ease infinite; border-radius: var(--radius-sm); }
@keyframes skeleton-loading { 0% { background-position: 100% 50%; } 100% { background-position: 0 50%; } }

/* Auth pages */
.auth-shell {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  background: linear-gradient(135deg, #F7FCFF 0%, #FFFFFF 52%, #EAFBF7 100%);
  padding: var(--space-5);
}
.auth-panel {
  width: min(100%, 980px); display: grid; grid-template-columns: minmax(340px, .85fr) minmax(0, 1.15fr);
  gap: var(--space-5); align-items: stretch;
}
.auth-card,
.auth-context {
  background: rgba(255,255,255,.94); border: 1px solid var(--color-border);
  border-radius: var(--radius-lg); box-shadow: var(--shadow-md); padding: var(--space-6);
}
.auth-brand { margin-bottom: var(--space-5); }
.auth-card h1 { font-size: var(--text-3xl); margin-bottom: var(--space-3); }
.auth-route-list { border-top: 1px solid var(--color-border); margin-top: var(--space-5); padding-top: var(--space-4); display: grid; gap: var(--space-2); font-size: var(--text-sm); }
.auth-context {
  display: flex; flex-direction: column; justify-content: center;
  background: linear-gradient(135deg, rgba(255,255,255,.96), rgba(231,250,255,.86));
}
.auth-context h2 { font-size: var(--text-3xl); max-width: 560px; }
.auth-context-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-3); margin-top: var(--space-4); }
.auth-context-grid div {
  min-height: 118px; padding: var(--space-4); border: 1px solid rgba(20,199,180,.2);
  border-radius: var(--radius-sm); background: rgba(255,255,255,.78);
}
.auth-context-grid strong { display: block; font-family: var(--font-display); color: var(--color-text); margin-bottom: var(--space-2); }
.auth-context-grid span { display: block; color: var(--color-text-muted); font-size: var(--text-sm); line-height: 1.45; }
.auth-context-cta { display: flex; flex-wrap: wrap; gap: var(--space-2); margin-top: var(--space-5); }

/* Error pages */
.error-shell { min-height: 100vh; display: flex; align-items: center; justify-content: center; text-align: center; padding: var(--space-5); }
.error-shell .code { font-family: var(--font-display); font-size: 5rem; font-weight: 700; color: var(--color-slate-300); }

/* Utilities */
.text-muted { color: var(--color-text-muted); }
.mt-0 { margin-top: 0; } .mb-0 { margin-bottom: 0; }
.flex { display: flex; } .items-center { align-items: center; } .justify-between { justify-content: space-between; }
.gap-2 { gap: var(--space-2); } .gap-3 { gap: var(--space-3); } .gap-4 { gap: var(--space-4); }

/* Surface contrast pass: keep the light theme, but make form/work areas readable. */
.dashboard-panel,
.admin-page-header,
.admin-command-hero,
.admin-content-card,
.admin-work-panel,
.admin-control-card,
.admin-filter-bar,
.ticket-filter-bar,
.portal-ticket-filter-bar,
.asset-filter-bar,
.portal-asset-filter-bar,
.agent-filter-bar,
.kb-search-panel,
.organization-create-panel,
.record-edit-panel,
.auth-card,
.auth-context,
.lead-form-card,
.portal-command-copy,
.portal-support-command,
.portal-focus-panel,
.portal-activity-panel,
.portal-request-panel,
.portal-ticket-card,
.portal-asset-card,
.asset-card,
.organization-card,
.ticket-queue-item,
.agent-posture-card,
.route-card,
.faq-aside,
.faq-item,
.service-card,
.outcome-card,
.plan-card,
.industry-card,
.process-step,
.proof-band,
.portal-preview,
.estimator {
  border-color: var(--border-ui);
  box-shadow: var(--shadow-panel);
}

.admin-filter-bar,
.ticket-filter-bar,
.portal-ticket-filter-bar,
.asset-filter-bar,
.portal-asset-filter-bar,
.agent-filter-bar,
.kb-search-panel {
  background: linear-gradient(180deg, #FFFFFF 0%, #F8FBFE 100%);
}

.organization-form-section,
.record-readonly-strip div,
.form-connection-strip div,
.contract-service-row,
.contract-service-fields,
.asset-picker,
.support-route-list > div,
.auth-context-grid div,
.portal-detail-grid div,
.portal-command-stats div,
.agent-kv-list div,
.agent-coverage-mini div,
.agent-signal-card,
.agent-identity-grid > div,
.organization-readiness-grid div:not(.is-ok):not(.is-warning):not(.is-risk),
.ticket-queue-meta div:not(.is-ok):not(.is-warning),
.portal-ticket-meta div:not(.is-ok):not(.is-warning),
.asset-lifecycle-grid div:not(.is-ok):not(.is-warning):not(.is-risk),
.team-access-row,
.lead-followup-item,
.report-action-item,
.billing-contract-item,
.portal-request-card {
  border-color: var(--border-ui-soft);
  background: var(--surface-nested);
}

.organization-form-section,
.record-edit-panel,
.organization-create-panel,
.lead-form-card,
.auth-card {
  background:
    linear-gradient(180deg, rgba(255,255,255,.98) 0%, rgba(248,251,254,.96) 100%),
    var(--surface-subtle);
}

.organization-form-section,
.contract-service-row,
.asset-picker,
.auth-context-grid div,
.portal-detail-grid div,
.portal-command-stats div,
.agent-kv-list div,
.agent-coverage-mini div,
.agent-signal-card,
.agent-identity-grid > div {
  box-shadow: var(--shadow-xs);
}

.organization-form-section:focus-within,
.record-edit-panel:focus-within,
.organization-create-panel:focus-within,
.lead-form-card:focus-within {
  border-color: rgba(20,199,180,.62);
  box-shadow: 0 0 0 3px rgba(20,199,180,.10), var(--shadow-panel);
}

.label {
  color: #0F1F33;
  font-weight: 720;
}

.field:focus-within .label {
  color: #08746C;
}

/* Form composition: operational sheets, not stacked boxes. */
.record-edit-panel,
.organization-create-panel,
.lead-form-card,
.intake-layout > .dashboard-panel {
  background:
    linear-gradient(180deg, rgba(255,255,255,.99) 0%, rgba(249,252,254,.98) 100%),
    #fff;
}

.form-connection-strip {
  gap: 10px;
  margin: 2px 0 22px;
  padding: 12px;
  border-radius: var(--radius-md);
  background: linear-gradient(135deg, rgba(241,250,255,.9), rgba(240,255,252,.72));
  box-shadow: inset 0 0 0 1px rgba(199,214,227,.42);
}

.form-connection-strip div {
  min-height: 0;
  padding: 10px 12px;
  border: 0;
  border-radius: var(--radius-sm);
  background: rgba(255,255,255,.64);
  box-shadow: none;
}

.organization-form-section {
  position: relative;
  padding: 24px 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

.organization-form-section + .organization-form-section {
  margin-top: 0;
  box-shadow: inset 0 1px 0 rgba(199,214,227,.56);
}

.record-edit-panel .organization-form-section,
.organization-create-panel .organization-form-section,
.intake-layout .organization-form-section {
  display: grid;
  grid-template-columns: minmax(180px, .26fr) minmax(0, 1fr);
  gap: 24px;
  align-items: start;
}

.record-edit-panel .organization-form-section > :not(.organization-form-section-head),
.organization-create-panel .organization-form-section > :not(.organization-form-section-head),
.intake-layout .organization-form-section > :not(.organization-form-section-head) {
  grid-column: 2;
}

.organization-form-section-head {
  position: relative;
  gap: 10px;
  margin: 0;
  padding-right: 10px;
}

.organization-form-section-head::before {
  content: "";
  position: absolute;
  left: 17px;
  top: 40px;
  bottom: -14px;
  width: 1px;
  background: linear-gradient(180deg, rgba(20,199,180,.38), rgba(20,199,180,0));
}

.organization-form-section:last-of-type .organization-form-section-head::before {
  content: none;
}

.organization-form-section-head .support-route-icon,
.organization-form-section-head .request-icon {
  width: 36px;
  height: 36px;
  flex: 0 0 36px;
  color: #08746C;
  background: linear-gradient(180deg, #F6FEFF, #EEFDFB);
  border-color: rgba(20,199,180,.28);
  box-shadow: 0 6px 16px rgba(23,50,74,.055);
}

.organization-form-section-head strong {
  font-size: .98rem;
  line-height: 1.25;
  letter-spacing: 0;
}

.organization-form-section-head span:last-child {
  max-width: 340px;
  margin-top: 4px;
  line-height: 1.5;
}

.organization-form-section .form-grid {
  gap: 18px 20px;
}

.lead-form-card .organization-form-section {
  padding: 22px 0;
}

.lead-form-card .organization-form-section-head {
  margin-bottom: 18px;
}

.lead-form-card .organization-form-section-head::before {
  content: none;
}

.field {
  position: relative;
}

.input,
.select,
textarea.input {
  min-height: 44px;
  border-color: #CAD9E6;
  background: linear-gradient(180deg, #FFFFFF 0%, #FCFEFF 100%);
}

.input:hover,
.select:hover,
textarea.input:hover {
  border-color: #B7CBDA;
}

.form-connection-strip div,
.record-readonly-strip div,
.auth-context-grid div,
.portal-detail-grid div,
.portal-command-stats div,
.agent-kv-list div,
.agent-coverage-mini div,
.agent-identity-grid > div {
  border-color: transparent;
  background:
    linear-gradient(180deg, rgba(255,255,255,.88), rgba(247,251,254,.76));
  box-shadow: inset 0 0 0 1px rgba(199,214,227,.5);
}

.contract-service-row,
.asset-picker,
.support-route-list > div,
.portal-request-card {
  border-color: transparent;
  background:
    linear-gradient(180deg, rgba(255,255,255,.9), rgba(247,251,254,.78));
  box-shadow: inset 0 0 0 1px rgba(199,214,227,.5), 0 10px 24px rgba(23,50,74,.035);
}

.organization-form-section:focus-within .organization-form-section-head .support-route-icon,
.organization-form-section:focus-within .organization-form-section-head .request-icon {
  border-color: rgba(20,199,180,.56);
  box-shadow: 0 0 0 4px rgba(20,199,180,.10), 0 8px 18px rgba(23,50,74,.06);
}

.record-edit-panel:focus-within,
.organization-create-panel:focus-within,
.lead-form-card:focus-within {
  border-color: rgba(20,199,180,.42);
  box-shadow: 0 1px 0 rgba(255,255,255,.9), 0 16px 42px rgba(23,50,74,.075);
}

@media (max-width: 1180px) {
  .agent-metric-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .agent-signal-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .agent-ops-grid,
  .agent-detail-layout,
  .admin-command-hero,
  .admin-page-header,
  .admin-ops-layout,
  .admin-control-grid,
  .organization-create-layout,
  .record-edit-layout { grid-template-columns: 1fr; }
  .agent-side-stack,
  .organization-create-aside,
  .record-guard-panel { position: static; }
}

@media (max-width: 1080px) {
  .site-header .container { flex-wrap: wrap; }
  .site-header nav {
    display: none;
    flex-direction: column;
    align-items: flex-start;
    width: 100%;
    gap: 0;
    order: 3;
  }
  .site-header nav a {
    width: 100%;
    padding: 10px 0;
    border-bottom: 1px solid var(--color-border);
  }
  .site-header nav .app-locale-switch {
    margin-top: var(--space-2);
  }
  .site-header nav .app-locale-switch a {
    width: 34px;
    padding: 0;
    border-bottom: 1px solid transparent;
  }
  .site-header.nav-open nav { display: flex; }
  .nav-toggle { display: inline-flex; }
}

@media (max-width: 860px) {
  .app-shell { display: block; }
  .app-sidebar { display: none; }
  .app-header {
    height: auto; min-height: var(--header-height); padding: 10px var(--space-4);
    gap: 10px; align-items: flex-start; flex-direction: column;
  }
  .app-header-left,
  .app-mobile-nav,
  .app-header-actions { width: 100%; flex-wrap: wrap; }
  .app-mobile-nav { display: grid; grid-template-columns: auto minmax(0, 1fr); align-items: center; gap: var(--space-3); }
  .app-mobile-nav .label {
    margin-bottom: 0; color: var(--color-text-muted); font-size: var(--text-xs);
    font-weight: 850; text-transform: uppercase; letter-spacing: .04em;
  }
  .app-mobile-nav .select { min-height: 40px; padding: 8px 10px; font-size: var(--text-sm); }
  .app-header-actions {
    display: flex;
    align-items: center; justify-content: flex-start; gap: var(--space-2);
  }
  .app-header-divider { display: none; }
  .app-header-utility,
  .app-account-actions { gap: var(--space-2); }
  .app-header-primary { min-height: 38px; padding-inline: 13px; }
  .app-user-name { max-width: none; justify-content: center; }
  .app-content { padding: var(--space-4); }
  h1 { font-size: var(--text-4xl); }
  .section { padding: 64px 0; }

  .site-header nav {
    display: none;
    flex-direction: column;
    align-items: flex-start;
    width: 100%;
    gap: 0;
    order: 3;
  }
  .site-header nav a {
    width: 100%;
    padding: 10px 0;
    border-bottom: 1px solid var(--color-border);
  }
  .site-header nav .app-locale-switch {
    margin-top: var(--space-2);
  }
  .site-header nav .app-locale-switch a {
    width: 34px;
    padding: 0;
    border-bottom: 1px solid transparent;
  }
  .site-header.nav-open nav { display: flex; }
  .nav-toggle { display: inline-flex; }
  .hero { min-height: 380px; height: auto; padding: 30px 0 24px; }
  .hero::before {
    background-image: linear-gradient(90deg, rgba(255,255,255,.98), rgba(255,255,255,.9)), url('../img/gambit-hero-support-desk.png');
    background-image: linear-gradient(90deg, rgba(255,255,255,.98), rgba(255,255,255,.9)), image-set(url('../img/gambit-hero-support-desk.webp') type('image/webp'), url('../img/gambit-hero-support-desk.png') type('image/png'));
    background-position: 72% center;
  }
  .hero-slide { background-position: 72% center; }
  .hero-slide::after { background: linear-gradient(90deg, rgba(255,255,255,.98), rgba(255,255,255,.88)); }
  .hero h1 { font-size: 2rem; line-height: 1.12; }
  .hero p.lead { font-size: 1rem; line-height: 1.5; }
  .hero-badge { padding: 6px 10px; margin-bottom: var(--space-3); }
  .hero-proof span { min-height: 30px; padding: 6px 10px; font-size: var(--text-sm); }
  .hero-proof { grid-template-columns: 1fr; }
  .service-grid,
  .process-grid,
  .proof-band,
  .auth-panel,
  .metric-grid,
  .admin-status-strip,
  .quick-action-grid,
  .workspace-grid,
  .workspace-grid-main,
  .portal-command-hero,
  .portal-action-strip,
  .portal-metric-grid,
  .portal-ops-grid,
  .portal-request-grid,
  .portal-detail-grid,
  .portal-command-stats,
  .kb-search-panel,
  .kb-article-shell,
  .kb-editor-layout,
  .kb-editor-meta,
  .kb-console-card,
  .faq-shell,
  .report-insight-grid,
  .home-path-grid,
  .trust-grid,
  .service-tab-list,
  .service-tab-panel,
  .estimator-layout,
  .estimator,
  .portal-showcase,
  .preview-metrics,
  .industry-grid,
  .outcome-grid,
  .plan-grid,
  .contact-layout,
  .form-grid { grid-template-columns: 1fr; }
  .auth-card,
  .auth-context { padding: var(--space-5); }
  .auth-context-grid { grid-template-columns: 1fr; }
  .auth-context h2,
  .auth-card h1 { font-size: var(--text-2xl); }
  .contact-copy { position: static; }
  .faq-aside { position: static; }
  .faq-item { padding: var(--space-4); }
  .contact-copy h1 { font-size: var(--text-3xl); }
  .route-card { margin-top: var(--space-3); padding: var(--space-4); }
  .included-panel { align-items: flex-start; flex-direction: column; }
  .service-tab { border-right: 0; border-bottom: 1px solid var(--color-border); justify-content: flex-start; text-align: left; }
  .service-tab-panel { padding: var(--space-5); gap: var(--space-5); }
  .estimator { padding: var(--space-4); }
  .portal-preview { box-shadow: var(--shadow-md); }
  .preview-list div { grid-template-columns: auto 1fr; }
  .preview-list em { grid-column: 2; }
  .dashboard-hero { align-items: flex-start; flex-direction: column; padding: var(--space-5); }
  .dashboard-hero-actions { justify-content: flex-start; }
  .workspace-switcher { width: 100%; flex-direction: row; align-items: center; flex-wrap: wrap; }
  .workspace-switcher a { flex: 1 1 150px; width: auto; min-width: 0; padding: 8px 9px; }
  .workspace-switcher-separator { display: none; }
  .workspace-switcher-icon { width: 26px; height: 26px; flex-basis: 26px; }
  .workspace-switcher-copy span { font-size: .68rem; }
  .workspace-switcher-copy strong { font-size: var(--text-sm); }
  .portal-command-copy,
  .portal-support-command { padding: var(--space-4); }
  .portal-command-copy { min-height: auto; }
  .portal-command-copy h1 { font-size: var(--text-2xl); }
  .portal-command-copy p { margin-bottom: var(--space-3); }
  .portal-detail-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .portal-detail-grid div { min-height: 54px; padding: 9px 10px; }
  .portal-status-strip span { min-height: 28px; padding: 5px 9px; font-size: var(--text-sm); }
  .portal-support-command h2 { font-size: var(--text-xl); }
  .portal-action-strip a,
  .portal-metric-card,
  .portal-request-card { min-height: 0; padding: var(--space-3); }
  .portal-metric-card strong { font-size: var(--text-2xl); }
  .portal-activity-row { grid-template-columns: 1fr; }
  .portal-activity-badges { justify-content: flex-start; }
  .ticket-summary-panel,
  .ticket-meta-grid,
  .account-health-panel,
  .account-health-grid,
	  .agent-detail-hero,
	  .agent-posture-grid,
	  .agent-signal-grid,
	  .agent-detail-layout,
	  .agent-identity-grid,
	  .agent-coverage-mini,
	  .agent-ops-grid,
	  .agent-filter-bar,
	  .admin-page-header,
	  .form-connection-strip,
	  .contract-service-fields,
	  .admin-priority-row,
	  .admin-link-list a,
	  .service-overview-panel,
  .service-overview-grid,
  .contract-sla-grid,
  .asset-health-panel,
  .billing-usage,
  .billing-contract-item,
  .agent-coverage-item,
  .organization-create-layout,
  .record-edit-layout,
  .record-readonly-strip,
  .organization-readiness-grid,
  .intake-layout { grid-template-columns: 1fr; }
  .attention-grid,
  .admin-filter-bar,
  .ticket-filter-bar,
  .portal-ticket-filter-bar,
  .asset-filter-bar,
  .portal-asset-filter-bar,
  .admin-action-item,
  .ticket-activity-item,
  .lead-followup-item,
  .report-action-item,
  .report-bar-row { grid-template-columns: 1fr; }
  .ticket-activity-meta { justify-content: flex-start; }
  .lead-followup-actions { justify-content: flex-start; }
  .admin-command-hero,
  .admin-page-header,
  .admin-work-panel,
  .admin-control-card { padding: var(--space-4); }
  .admin-page-actions { justify-content: flex-start; }
  .admin-page-header h1 { font-size: var(--text-2xl); }
  .admin-command-hero h1 { font-size: var(--text-3xl); }
  .admin-section-head { align-items: flex-start; flex-direction: column; }
  .admin-priority-row b { justify-self: flex-start; white-space: normal; }
  .admin-priority-row .badge { justify-self: flex-start; }
  .billing-contract-meta { justify-content: flex-start; }
  .agent-coverage-meta { justify-content: flex-start; }
  .agent-side-stack { position: static; }
  .agent-detail-actions { justify-content: flex-start; }
  .agent-detail-hero { padding: var(--space-5); }
  .agent-detail-hero h1 { font-size: var(--text-3xl); }
  .agent-software-toolbar { grid-template-columns: 1fr; }
  .organization-card-main { align-items: flex-start; flex-direction: column; }
  .organization-card-badges { justify-content: flex-start; }
  .organization-create-panel,
  .organization-form-section { padding: var(--space-4); }
  .record-edit-panel .organization-form-section,
  .organization-create-panel .organization-form-section,
  .intake-layout .organization-form-section {
    grid-template-columns: 1fr;
    gap: var(--space-3);
  }
  .record-edit-panel .organization-form-section > :not(.organization-form-section-head),
  .organization-create-panel .organization-form-section > :not(.organization-form-section-head),
  .intake-layout .organization-form-section > :not(.organization-form-section-head) {
    grid-column: auto;
  }
  .organization-form-section-head {
    padding-right: 0;
    margin-bottom: var(--space-3);
  }
  .organization-form-section-head span:last-child {
    max-width: none;
  }
  .organization-form-section-head::before {
    content: none;
  }
  .organization-create-aside { position: static; }
  .organization-submit-row { justify-content: flex-start; }
  .record-edit-panel { padding: var(--space-4); }
  .record-guard-panel { position: static; }
  .record-submit-row { justify-content: flex-start; }
  .ticket-queue-main { align-items: flex-start; flex-direction: column; }
  .ticket-queue-badges { justify-content: flex-start; }
  .ticket-queue-meta { grid-template-columns: 1fr; }
  .portal-ticket-card-main { align-items: flex-start; flex-direction: column; }
  .portal-ticket-badges { justify-content: flex-start; }
  .portal-ticket-meta { grid-template-columns: 1fr; }
  .team-access-row { grid-template-columns: 1fr; align-items: flex-start; }
  .team-access-actions { justify-content: flex-start; min-width: 0; }
  .asset-card-main { align-items: flex-start; flex-direction: column; }
  .asset-card-badges { justify-content: flex-start; }
  .asset-lifecycle-grid { grid-template-columns: 1fr; }
  .intake-sidebar { position: static; }
  .admin-action-item em { grid-column: auto; grid-row: auto; justify-self: flex-start; }
  .admin-filter-actions { align-items: stretch; flex-direction: column; }
  .kb-search-row { align-items: stretch; flex-direction: column; max-width: none; }
  .service-card { min-height: 0; }
  .service-card .service-index { margin-bottom: var(--space-5); }
  .cta-panel { align-items: flex-start; flex-direction: column; }
}

@media (max-width: 520px) {
  .app-header { padding: 9px 12px; gap: 9px; }
  .workspace-switcher { padding: 0; }
  .workspace-switcher a { padding: 7px 8px; gap: 7px; }
  .workspace-switcher-icon { width: 24px; height: 24px; flex-basis: 24px; }
  .workspace-switcher-copy span { font-size: .62rem; }
  .workspace-switcher-copy strong { font-size: var(--text-xs); }
  .app-mobile-nav { grid-template-columns: 86px minmax(0, 1fr); gap: var(--space-2); }
  .app-header-actions { display: flex; gap: 7px; }
  .app-header-primary { padding-inline: 11px; }
  .app-user-name { padding-inline: 8px; }
  .app-content { padding: 14px 12px; }
  .hero h1 { font-size: 1.85rem; }
  html[lang="ka"] .hero h1 { font-size: 1.72rem; line-height: 1.16; }
  html[lang="ka"] .hero p.lead { font-size: .96rem; line-height: 1.52; }
  html[lang="ka"] .hero-badge { font-size: .68rem; }
  .portal-command-copy h1 { font-size: 1.58rem; }
  .portal-command-copy p,
  .portal-support-command p { font-size: var(--text-sm); line-height: 1.45; }
  .contact-section.section { padding-top: 38px; }
  .contact-layout { gap: var(--space-5); }
  .contact-copy h1 { font-size: 2rem; }
  .route-card { grid-template-columns: 32px minmax(0, 1fr); }
  .route-icon { width: 32px; height: 32px; }
  .ticket-detail-heading {
    display: grid; grid-template-columns: minmax(0, 1fr); gap: var(--space-3);
    align-items: start;
  }
  .ticket-detail-heading h1 { font-size: 1.75rem !important; line-height: 1.15; }
  .ticket-detail-heading > .flex { justify-content: flex-start !important; }
  .portal-detail-grid div { min-height: 50px; padding: 8px 9px; }
  .portal-detail-grid span,
  .portal-status-strip span { font-size: var(--text-xs); }
  .portal-detail-grid strong { font-size: var(--text-xs); }
  .portal-status-strip { gap: 6px; }
  .portal-action-strip a { grid-template-columns: 32px minmax(0, 1fr); }
  .signal-icon,
  .metric-icon,
  .request-icon { width: 30px; height: 30px; }
}